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    Live settings codecs

    Troubleshooting and Bug Reports
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    • arievanegmondA
      arievanegmond
      last edited by

      hi,

      i'm using a blackmagic with tunderbolt port, in my "live input". since i've installed appleprores pack, i can't change my codec settings ...it is "blocked" in uncompressed....
      how can i fix it ?
      my best

      AriĂŠ van Egmond
      www.arievanegmond.net

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      • markM
        mark
        last edited by

        Oh man -- I have no idea about this. Anyone else?

        Best Wishes,
        Mark

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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        • SkulptureS
          Skulpture Izzy Guru
          last edited by

          What does it say in the BM system preferences? (not inside isadora)

          Graham Thorne | www.grahamthorne.co.uk
          RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
          RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
          RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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          • arievanegmondA
            arievanegmond
            last edited by

            here it is.

            ffbe00-capture-decran-2013-01-14-a-17.15.19.png

            AriĂŠ van Egmond
            www.arievanegmond.net

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            • arievanegmondA
              arievanegmond
              last edited by

              Mark,
              do you think a new installation of isadora will fix it ?
              i ask because, first i installed isadora, and then after the apple pro res pack codecs ...
              my best

              AriĂŠ van Egmond
              www.arievanegmond.net

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              • markM
                mark
                last edited by

                Dear arievanegmond,

                First, I'm a little confused when you say "blocked in uncompressed." Is this referring the the popup labeled "Set Input"? Which part of the dialog are you talking about?
                I am really unsure how to help you on this, only because I don't have a Blackmagic card with me here in Switzerland where I'm working for the next five weeks. I'll see if I can find one to install in the Mac Pro that I'm using.
                It could be Isadora, but I'm not really sure about this -- I mean, I have no influence over the dialog you are showing -- it's totally from Blackmagic.
                Anyway, I'll see what I can do.
                Best Wishes,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                • arievanegmondA
                  arievanegmond
                  last edited by

                  Dear Mark, here a screen shot where the settings are "blocked" in red. in the settings panel of the live capture settings....

                  My best
                  ea3567-settings-live.jpg

                  AriĂŠ van Egmond
                  www.arievanegmond.net

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                  • markM
                    mark
                    last edited by

                    So, when you say "blocked" you mean you click on the menu and it won't pop up?

                    -- Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • arievanegmondA
                      arievanegmond
                      last edited by

                      hi Mark, yes it doesn't pop up..

                      AriĂŠ van Egmond
                      www.arievanegmond.net

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                      • mockejM
                        mockej
                        last edited by

                        Having the same problem... on a mac mini running Lion. Can't choose a codec and struggling with the massive files and bandwidth resulting from uncompressed capture. Busy upgrading now to OSX 10.8.3 Mountain Lion, hoping it will sort the issue out. Don't have this problem on my MBP 15" at all, which shipped with 10.8. 

                        You can imagine the Mini stuttering and gasping as the uncompressed 4:2:2 video capture kicks in. Actually things are bad for about 4-8 seconds as the background capturing starts, then evens out. Using a LaCie Little Big Disk 2TB RAID Thunderbolt drive for capture.
                        Interesting, note the strange little artefact on the word "Motion" in [arievanegmond](http://troikatronix.com/troikatronixforum/profile/460/arievanegmond)'s screen capture, which first made me think this could be a glitch and not a case of Isadora choosing the best available setting.
                        Will update when upgrade is complete and I run tests again. 
                        m

                        rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                        • mockejM
                          mockej
                          last edited by

                          ps I am running HDMI from a Sony NXCam through BM Ultrastudio 3D.

                          m

                          rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                          • mockejM
                            mockej
                            last edited by

                            ok no luck with OS upgrade. Trying re-installing Blackmagic Desktop Video.

                            rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                            • mockejM
                              mockej
                              last edited by

                              no luck. Help will be appreciated, have a shoot of our show tomorrow to Wednesday, worried about this glitch... thanks in advance

                              m

                              rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                              • SkulptureS
                                Skulpture Izzy Guru
                                last edited by

                                In this screenshot it says 'select output processing' and its set to off. If you change that does it then unlock the settings for you?

                                http://troikatronix.com/troikatronixforum/discussion/download/354/Capture%20d%E2%80%99e%CC%81cran%202013-01-14%20a%CC%80%2017.15.19.png

                                Graham Thorne | www.grahamthorne.co.uk
                                RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
                                RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
                                RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                                • SkulptureS
                                  Skulpture Izzy Guru
                                  last edited by

                                  ^ I know thats the output BTW its just BM stuff can work in weird ways. I have limited knowledge of BM stuff but enough to know that often you have to click strange things and sometimes its trial and error.

                                  Hope this helps.

                                  Graham Thorne | www.grahamthorne.co.uk
                                  RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
                                  RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
                                  RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                                  • ArmandoA
                                    Armando Beta Gold
                                    last edited by

                                    Dear arievanegmond

                                    I have the same problem Not only with the thunderbolt Blackmagic Intensity, but also with the Canopus ADVC55 and the ADVC 110. And this is new. I'd say it is an apple thing. What system are you running? (By the way, as Mark says it is better to put our configuration in signature. So everybody knows.
                                    ANd by the way I can't still capture in hd..... grrrrrr
                                    Thanks


                                    Armando Menicacci

                                    www.studiosit.ca
                                    www.armandomenicacci.net

                                    Macbook pro 16 inches 2022 64 GB RAM, M1 MAX. OS 14 Sonoma

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                                    • mockejM
                                      mockej
                                      last edited by

                                      Hi Armando, arievanegmond, Skulpture, Mark (especially)

                                      This problem is threatening an upcoming show in Berlin in June... would be great to figure it out before then. I am doing what I can to investigate. Here is what I know:
                                      1\. The problem exists on my Mac Mini (i5, 256MB Radeon, 6GB RAM, OSX 10.8, Izz 1.3.0f25), and **not** on my MBP (i7, 1GB Nvidia, 8GB RAM, OSX 10.8, Izz 1.3.0f25)
                                      2\. Same OS, same Izzy, same Blackmagic software
                                      3\. Not only are the compression options "frozen" on the Live Capture Settings on the Mini, but there is a glitch in the drawing of the dialogue. Look at arievanegmond's screen capture of Jan 16... the word "Motion" is obscured and other text is displaced.
                                      The struggle continues...

                                      rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                                      • SkulptureS
                                        Skulpture Izzy Guru
                                        last edited by

                                        The thing that seems most different to me is the graphics card. One is Radeon the other Nvidia?

                                        But let me be clear; I am just clutching at straws here. Because its the only thing that is different really; apart from RAM and physical machine build.
                                        BUT to purposely contradict myself (?) I am not sure how a graphics card responsible for outputting video could/is stopping video input.
                                        I hope you get it sorted anyway....

                                        Graham Thorne | www.grahamthorne.co.uk
                                        RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
                                        RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
                                        RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                                        • mockejM
                                          mockej
                                          last edited by

                                          ![](file:///Users/mockej/Pictures/professor-farnsworth1.png)
                                          ![](file:///Users/mockej/Pictures/professor-farnsworth1.png)
                                          ![](http://troikatronix.com/troikatronixforum/utility/thumbnail/FileUpload/2f/64fb36-professor-farnsworth1.png)
                                          Good news, everyone!!
                                          My initial hunch about the glitch in the drawing of the live input setting dialogue paid off. It is not a problem with the availability of the codecs at all, but rather seems to be a mis-rendering of the dialogue which de-activates the dropdown list of codecs. This may very well have something to do with the graphics card or native screen resolution.
                                          The fix on my Mac Mini was was simply to drag the bottom right corner of the dialogue out all the way, so that the dialogue fills the screen. Then back to minimum size, repeat a few times to force re-drawing. Then switch to the "Source" tab and back. This worked for me, will be interesting to see if it solved your problems too arievanegmond and Armando.
                                          Mark, it may be worth looking into that dialogue as it seems to have a render problem even on my MBP, which always allowed the dropdown but the dialogue still breaks up if resized:

                                          Please let me know if this works, I am very relieved as I have just invested in the BM Thunderbolt 3D and was going mad trying to get the show running smoothly... hoping for the best for you also.
                                          m

                                          64fb36-professor-farnsworth1.png d3e0c6-livecapdraw.png

                                          rMBP (2015) i7, 16gig, AMD Radeon R9 M370X, OS X 10.15 | located in Johannesburg, South Africa

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                                          • ArmandoA
                                            Armando Beta Gold
                                            last edited by

                                            It works!!! And once it is done I have access to the menu again!


                                            Armando Menicacci

                                            www.studiosit.ca
                                            www.armandomenicacci.net

                                            Macbook pro 16 inches 2022 64 GB RAM, M1 MAX. OS 14 Sonoma

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