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    Strange new behavior

    Troubleshooting and Bug Reports
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    • JJHP3J
      JJHP3
      last edited by

      My movie player also stopped working today 10/1/2014. What's going on?? I have a paid beta...

      John

      MBP'21- M1-Max; Sonoma 14.2.1; Isadora: 3.2 (ARM) ---- artwork: terragizmo.net

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      • JJHP3J
        JJHP3
        last edited by

        Here's picture of what's going on... I was going to use my nice new fast v2 patch tonight...

        John

        2ed117-screen-shot-2014-10-01-at-1.02.24-pm.png

        MBP'21- M1-Max; Sonoma 14.2.1; Isadora: 3.2 (ARM) ---- artwork: terragizmo.net

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        • JJHP3J
          JJHP3
          last edited by

          Version 2 now crashing every few minutes. Will send in crash log.  - John

          MBP'21- M1-Max; Sonoma 14.2.1; Isadora: 3.2 (ARM) ---- artwork: terragizmo.net

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          • jhoepffnerJ
            jhoepffner
            last edited by

            Same for me, the first of october bug? Hopefully not crashing and premiere in 1 month…

            replacing players works for the moment.
            Jacques

            Jacques Hoepffner http://hoepffner.info
            GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
            MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
            MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
            MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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            • A
              Aolis
              last edited by

              I seem to see the same behavior in 2.04b registered.

              Video runs in Classic Movie Player - does not in the Movie Player
              Switched local system clock back to Sep. 11th and Movie Player actor began working again.
              -Alex

              Media Artist & Teacher
              Trashcan Late 2012, Mojave / MacBook Pro 2019 5600M, Catalina

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              • MaximeM
                Maxime
                last edited by

                Same here...

                Thanks for the tip @Aolis , it works perfectly!

                MBP 15" end 2013 / i7 2,3Ghz /NVIDIA GT 750M 2048Mo / 16Go RAM / OS 10.10.3
                Razer Blade 15" 2018 /i7/ GTX1070/ 16Go RAM

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                • R
                  Reinhard
                  last edited by

                  Strange things happening here as well - must be the 1st of october bug...

                  If I open Izzy, I can see ReportCrash in the activity monitor eating up all my CPU.
                  It **constantly** writes crash reports to user/library/logs/DiagnosticReports about IzzyMoviePlayer32 and 64, although Izzy seems to work - at least for some minutes.
                  Any brilliant ideas here, before (after trying anything I knew of) reinstalling Mavericks?
                  Best
                  Reinhard

                  mbp 16", 2021, m1pro, 16gb, 12.6 / 6core trashcan, 11.2 / youngest Izzy

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                  • R
                    Reinhard
                    last edited by

                    Damned,

                    @Aolis, it works!!! Even just a day back problem is gone and if returning to 1st october the problem is there again.
                    Maybe it is gone tomorrow?

                    mbp 16", 2021, m1pro, 16gb, 12.6 / 6core trashcan, 11.2 / youngest Izzy

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                    • MaximeM
                      Maxime
                      last edited by

                      @Reinhard I'm running Isadora 2.0b4 under MacOs 10.7 and I have the same problem, so don't bother reinstalling Maverick, it has nothing to do with it

                      MBP 15" end 2013 / i7 2,3Ghz /NVIDIA GT 750M 2048Mo / 16Go RAM / OS 10.10.3
                      Razer Blade 15" 2018 /i7/ GTX1070/ 16Go RAM

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                      • JJHP3J
                        JJHP3
                        last edited by

                        Good detective work! I figured it was something to do with the start of the month. Maybe Mark wrote some limit into his beta version? Hope it is fixed soon, as I have an installation coming up shortly and would like to use the new powers of v2.

                        John

                        MBP'21- M1-Max; Sonoma 14.2.1; Isadora: 3.2 (ARM) ---- artwork: terragizmo.net

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                        • K
                          knowtheatre
                          last edited by

                          Thank god other folks were having the same issue; I thought I was totally screwed for my next performance.  I didn't previously know about an October 1st bug, but like Aolis, changing the system date to Sept. fixed this issue.
                          One other thing...when trying to put in a bug report, I attempted to use the "get-recent-isadora-crashes" app, and on every open i get the message, "The operation couldn’t be completed. (OSStatus error -67049.)"  Any ideas?

                          M1 Mac Mini, 16 GB, MacOS Monterey 12.2.1

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                          • primaldivineP
                            primaldivine
                            last edited by

                            Hi Everyone.
                            We are already investigating, however please file bug reports, although it seems like you are all experiencing the same problem. http://troikatronix.com/support/isadora/

                            Mark has a show opening tomorrow night in London, so this couldn't happen at a worse time for a code level bug.
                            If this requires a critical fix for any of your projects before the weekend, please mention this in your bug reports so I can gauge the level of urgency.

                            Meantime, please post here anything unusual that you have done or changed on your systems in the last few days. It is very strange... that all your versions were working fine, until the same day... today basically.

                            If it really is just a date error, then the obvious workaround till the weekend will be to change the dates on your machine! If so, this will go down in Isadora history as the October 1st turn-back-time mythical folklore!! 🙂

                            I am not experiencing this issue myself, but I use a USB licence. Are any of you running a USB version of 2.0.0b4?
                            Also if you can remember how long ago you downloaded this version from the webpage, please let me know.

                            thanks!
                            Jamie

                            Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
                            www.jamiegriffiths.com Arctic Canada
                            www.chickweedarts.com

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                            • K
                              knowtheatre
                              last edited by

                              I'm not on USB, but I do know that I downloaded 2.0.0b4 on September 2nd.

                              M1 Mac Mini, 16 GB, MacOS Monterey 12.2.1

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                              • primaldivineP
                                primaldivine
                                last edited by

                                Anyone experiencing this on Windows? Anyone on a USB licence on Windows or Mac?
                                Also please let me know if you notice anything else unusual.

                                @knowtheatre did you download the 'Get-Isadora-Crash-Reports' app tonight from the Support page?
                                I am attaching a zip of the 'Get-Isadora-Crash-Reports' app.

                                thanks, Jamie
                                0dcd1f-get-recent-isadora-crashes.zip

                                Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
                                www.jamiegriffiths.com Arctic Canada
                                www.chickweedarts.com

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                                • K
                                  knowtheatre
                                  last edited by

                                  Yep, just downloaded it again today.  And just for good measure, I downloaded the one you linked to as well and got the same error message.

                                  M1 Mac Mini, 16 GB, MacOS Monterey 12.2.1

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                                  • jhoepffnerJ
                                    jhoepffner
                                    last edited by

                                    @primaldivine

                                    I am not on USB. On my workhouse mac, I downloaded as soon as available, but trying everything, I reloaded it fresh today, as I trashed preferences.

                                    On this machine, I install and desinstall a lot of stuff, last Resolve 11.1 version with last CUDA (I tried to come back to the old one), many codecs, black-Magic design desktop video for Ultrastudio MiniMonitor and so on.
                                    But the strange is my second computer, brand new buyed only for Isadora, with FCPX, Motion and Compressor have the same behavior with a 2.0.0b4 downloaded 1 week ago.
                                    I can wait until the solution.
                                    Thanks from Jacques

                                    Jacques Hoepffner http://hoepffner.info
                                    GigaByte 550b / Ryzen 7 3800X / Ram 64 Go / RTX 3090 24 Go / SSD 2 To / raid0 32 To
                                    MBP 13' i5 2.6 Ghz 16 Go / Intel Iris / macOs 10.11.6 / izzy 2.6.1 + 3.0.3b2
                                    MBP 15' i7 2.6 Ghz 16 Go / GTX 650M 1Go/ MacOs10.13.3 / Izzy 2.6.1
                                    MSI GS65 i7 3.6 Ghz 32 Go / GTX 1070 8 Go / Windows 10 / Izzy 3.0.3b2

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                                    • JoestJ
                                      Joest
                                      last edited by

                                      I AM on USB and it's happening to me. Luckily my latest show finished on Saturday.

                                      Rolling back the date works for me.

                                      MacBook Pro (Retina, 15-inch, Mid 2015) 2.5 GHz Intel Core i7 16 GB 1600 MHz DDR3 AMD Radeon R9 M370X 2048 MB
                                      www.joest.co.uk

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                                      • primaldivineP
                                        primaldivine
                                        last edited by

                                        Thanks @Joest and @jhoepffner

                                        @knowtheatre
                                        I just filed a test bug report and the webpage worked ok for me. Also the crash report file zip also opens fine for me.

                                        In general please keep posting anymore unusual activity... until we figure out what is happening.
                                        thanks
                                        Jamie

                                        Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
                                        www.jamiegriffiths.com Arctic Canada
                                        www.chickweedarts.com

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                                        • CitizenJoeC
                                          CitizenJoe
                                          last edited by

                                          What a strange thing!

                                          I just tried an existing file on Windows 7 (no USB key) and everything works as expected.
                                          I tried adding texture players and projectors into scenes and it didn't change anything.

                                          Cheers,
                                          Hugh

                                          Hugh in Winnipeg - All test machines, Win10 Pro, 64 bit, OS SSD and separate data SSD.

                                          1. new laptop: Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6
                                          2. old desktop: Dell T5500 2009, Dual Quad Core Processor E5530, 12 gigs, 2x Radeon 5750... Still works well!
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                                          • A
                                            Aolis
                                            last edited by

                                            FYI: I am trying to use the app contained in the "get-recent-isadora-crashes.zip" you have linked above and am receiving this error: ".....app is damaged and can't be opened. You should move it to the Trash."

                                            I found another version I found posted by Mark on the forum however it provides the same error - also (and I'm notorious for loosing my own nose - but) I do not see it posted on the Support page  . . . 
                                            -Alex

                                            Media Artist & Teacher
                                            Trashcan Late 2012, Mojave / MacBook Pro 2019 5600M, Catalina

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