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    [SOLVED] - Capture to disk actor only working with FaceTime camera

    Troubleshooting and Bug Reports
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    • philiforP
      philifor
      last edited by Woland

      I know, usually the FaceTime camera is the problem.  In this case, FaceTime camera works and several other camera inputs (PS Eye, Composite Videoglide, Blackmagic Extreme) that otherwise are behaving nicely with Isadora will not be captured and added to the media folder--whether movie input is set to add or to a specific file number, whether there are other movies in the media window or not, whether media slots are empty or .  Have reset location of capture folder, no dice.  Have tested and run into this problem with three different machines (MBA on 10.9, MBP on 10.8, and MacPro on 10.9). Isadora 2.0.0b12\. (Also tested in 1.5.3f28 and found the same behavior--got an error message when starting/stopping capture then starting again in both versions--filed a bug report from v1.)  Anyone else run into this behavior?  

      Jeff Larson | http://www.jeff-larson.com | http://www.catchseries.org | http://www.bigdancetheater.org | Brooklyn, NY

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      • primaldivineP
        primaldivine
        last edited by

        Philifor,
        Thanks for filing the online support ticket bug report on this. We are actively working on some Capture to Disk bug fixes for the next beta release.

        Pro-User Latest Beta - MacBook Pro i7 2.66GHz SSD
        www.jamiegriffiths.com Arctic Canada
        www.chickweedarts.com

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        • S
          sommerdi
          last edited by

          i know this is an old topic, but i have not found any solution in the forum right now and facing the same behavior

          My issue is that the capture camera to disk actor is not working with blackmagic intensity, but with FaceTime camera is working fine. The live capture setting and preview show no problems with blackmagic.

          My system is MBP 15" OSX 10.13.6 ,Izzy 2.6.1 and blackmagic  format 1080i50 (GH2)  

          Maybe there is a solution and i haven't found it, please give me a hint or workaround ....


          Diether

          OSX 10.13.6 / MBP 15 (late 2013) 2,6 GHz i7 , NVIDIA GeForce GT 750M 2048 MB / IZZY 3.0.7
          OSX 11.6 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
          Motu Ultralite MKIII / BM Intensity USB3
          located in Munich/Germany

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          • WolandW
            Woland Tech Staff
            last edited by

            @sommerdi 

            Have you already tried the steps outlined here: https://support.troikatronix.c...?

            Best wishes,

            Woland

            TroikaTronix Technical Support
            New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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            | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            S 1 Reply Last reply Reply Quote 0
            • S
              sommerdi @Woland
              last edited by

              @woland

              yes .... with video in watcher actor i can process the video in from the blackmagic ....  everything looks normal .....

              Instead of the capture camera to disk .... 

              OSX 10.13.6 / MBP 15 (late 2013) 2,6 GHz i7 , NVIDIA GeForce GT 750M 2048 MB / IZZY 3.0.7
              OSX 11.6 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
              Motu Ultralite MKIII / BM Intensity USB3
              located in Munich/Germany

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              • WolandW
                Woland Tech Staff
                last edited by Woland

                @sommerdi said:

                yes .... with video in watcher actor i can process the video in from the blackmagic ....  everything looks normal .....

                 If Capture Camera to Disk doesn't seem to work with Blackmagic but the Video In Watcher does, try this workaround using Video In Watcher and Capture Stage to Disk.


                Please let me know how it turns out.

                Best wishes,

                Woland

                TroikaTronix Technical Support
                New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                • S
                  sommerdi
                  last edited by

                  ....  Izzy crashed .... 


                  video is fine on stage 6, when changing in capture stage to disk actor from one to six izzy crashed ..... in both case with stage on and off

                  it look like the actor is not working with stage 6 ....

                  OSX 10.13.6 / MBP 15 (late 2013) 2,6 GHz i7 , NVIDIA GeForce GT 750M 2048 MB / IZZY 3.0.7
                  OSX 11.6 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                  Motu Ultralite MKIII / BM Intensity USB3
                  located in Munich/Germany

                  WolandW 1 Reply Last reply Reply Quote 0
                  • WolandW
                    Woland Tech Staff @sommerdi
                    last edited by

                    @sommerdi said:

                    video is fine on stage 6, when changing in capture stage to disk actor from one to six izzy crashed ..... in both case with stage on and off

                    Changing it to Stage 3 seems to work fine. I'll log this crash.

                    Capture Camera to Disk Workaround.izz

                    TroikaTronix Technical Support
                    New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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                    | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                    • S
                      sommerdi
                      last edited by

                      yes it looks like is working ...  i need some more test, there is something strange  ...  i will give you tomorrow a detail feedback

                      Thanks for your fast support

                      Diether

                      OSX 10.13.6 / MBP 15 (late 2013) 2,6 GHz i7 , NVIDIA GeForce GT 750M 2048 MB / IZZY 3.0.7
                      OSX 11.6 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                      Motu Ultralite MKIII / BM Intensity USB3
                      located in Munich/Germany

                      WolandW 1 Reply Last reply Reply Quote 0
                      • WolandW
                        Woland Tech Staff @sommerdi
                        last edited by

                        @sommerdi

                        I look forward to hearing from you.

                        Best wishes,

                        Woland

                        TroikaTronix Technical Support
                        New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                        TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                        TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                        | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                        • S
                          sommerdi
                          last edited by

                          Thanks for the really fast feedback and your proposal for a workaround,

                          but i do not agree with "solved" and is not solved ..... please change this ...

                          The  "Capture camera to disk" actor is certainly not working with the Blackmagic Intensity 3.0 USB Input. In my eyes there is a major bug.

                          Please correct me and give me a hint, how i can get it work, if i am wrong.

                          I tested this with three different cameras and resolutions. All are working with "Capture stage to disk" actor.

                          For my installation i need three stages and three camera inputs. Every additional stage is a performance penalty and right now i am not sure, if i could afford it. I am using a MBP, three projectors, two webcam and one camera with tele.

                          So the workaround is a good idea, but ...  any further hint, is more than welcome ....

                          Diether

                           

                          OSX 10.13.6 / MBP 15 (late 2013) 2,6 GHz i7 , NVIDIA GeForce GT 750M 2048 MB / IZZY 3.0.7
                          OSX 11.6 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                          Motu Ultralite MKIII / BM Intensity USB3
                          located in Munich/Germany

                          WolandW 1 Reply Last reply Reply Quote 0
                          • WolandW
                            Woland Tech Staff @sommerdi
                            last edited by Woland

                            @sommerdi said:

                            but i do not agree with "solved" and is not solved ..... please change this ...

                            With all due respect, you responded to a topic from 4 years ago, and I consider our discussion to be a separate issue from the original post.

                            The Blackmagic issue is a known issue that's been solved (or will be solved shortly) in the beta for the new release of Isadora.

                            If you use the link in my signature to submit a support ticket I'd be happy to assist you further with your specific issue.

                            Best wishes,

                            Woland

                            TroikaTronix Technical Support
                            New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                            TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                            TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                            | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                            FredF 1 Reply Last reply Reply Quote 1
                            • FredF
                              Fred @Woland
                              last edited by

                              @woland hey just to check, is this solved for Mac and windows? Which beta specifically has the fix?

                              http://www.fredrodrigues.net/
                              https://github.com/fred-dev
                              OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                              Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
                              Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

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                              • WolandW
                                Woland Tech Staff @Fred
                                last edited by

                                @fred

                                It should be the most recent beta which you'll be receiving soon. I know Mark was working on Blackmagic integration recently, so if it's not solved in this most recent beta, it certainly will be soon.

                                TroikaTronix Technical Support
                                New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
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                                | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                                • S
                                  sommerdi
                                  last edited by

                                  please be patience with none expert .... i thought for a 4 year old topic must be a solution in the expert team somewhere ....

                                  I wasn't aware that BM is a known issue

                                  I was testing some more cameras and found that all with apple driver are working and i tried to run the BM with apple driver and this solved this issue.

                                  Maybe this helps although for other setups


                                  Thanks Diether

                                  OSX 10.13.6 / MBP 15 (late 2013) 2,6 GHz i7 , NVIDIA GeForce GT 750M 2048 MB / IZZY 3.0.7
                                  OSX 11.6 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                                  Motu Ultralite MKIII / BM Intensity USB3
                                  located in Munich/Germany

                                  WolandW 1 Reply Last reply Reply Quote 0
                                  • FredF
                                    Fred @Woland
                                    last edited by

                                    @woland  cool, I have the latest available current beta and it was not working. For using refresh rates and resolutions not available via apple drivers like I am using this is still not possible. I guess until the next version is in our hands the issue is not really solved but a fix is on the way. Good to know, another reason to wait for V3

                                    http://www.fredrodrigues.net/
                                    https://github.com/fred-dev
                                    OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                                    Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
                                    Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

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                                    • WolandW
                                      Woland Tech Staff @sommerdi
                                      last edited by

                                      @sommerdi said:

                                      I was testing some more cameras and found that all with apple driver are working and i tried to run the BM with apple driver and this solved this issue.Maybe this helps although for other setups

                                       Thanks! I'm sure this will be super helpful for other folks on the forum.

                                      TroikaTronix Technical Support
                                      New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                      TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                      TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                                      | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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