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    2.1 Movie player freezes

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    • N
      newsound
      last edited by

      I just upgraded to 2.1, and the new movie player won't play.  If I attach a movie player to a projector (leaving everything at default settings) and then select a movie, the player won't play, and it takes up to 15 seconds for the scene to load!  The only way I can get output is to use the Classic Movie Player, but the framerate is terrible.   1920x1080  prores or h264 or pjpg all behave the same.  Tried on both a MBPro and a non trash can MacPro.  Am I missing something?

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      • SkulptureS
        Skulpture Izzy Guru
        last edited by

        Hi,

        Are you still having problems? This was tested pretty vigorously by all the team so I imagine this will be something easy to solve.
        What OS X are you on? 
        Also; check all you video resolution settings in preferences as the new build will have created a new preferences file. 
        Please let us know how you get on. 

        Graham Thorne | www.grahamthorne.co.uk
        RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
        RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
        RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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        • MichelM
          Michel Izzy Guru
          last edited by

          @newsound

          This sounds as if the codec you are using doesn't play in performance mode (even though the codec you are using should), change the optimize settings to interactive and report back if this solves the problem.

          Best Michel

          Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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          • N
            newsound
            last edited by

            Both systems are on 10.8.5 .  I think I've got all the resolution settings correct.  Michel's suggestion of setting them to interactive worked, once I reset the projectors to be vid-gpu instead of vid-cpu.  Is there a way to reset that without deleting the old projector and adding a new?

            Thanks for your help!

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            • MichelM
              Michel Izzy Guru
              last edited by

              @newsound

              Unfortunately not, you have to replace them by hand. But can you pm me a link to download (via wetransfer) one of the movies ProRes or .h264 that don't want to start in performance mode, so we can try to find out where the problem is.

              Best Michel

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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              • HectorCruzH
                HectorCruz
                last edited by

                Hi! I have the same issue with the movie player. At the beginning I thought was the codec because I was doing a few tests with H264 files, after that, I try with the classic PHOTO-JPEG codec and the movie player still freeze. The trouble fix it when I change a couple times the "optimize" option to performance to interaction, then works normally. 
                I also had some strange behavior when change scenes clicking on it. It has a huge delay to load the patch.
                The Global keystone actor makes crash the program a few times. If it still doing that I will gonna make a bug report properly.
                Cheers!!!

                <<< https://hectorcruz.com.mx/ [ México CDMX. ] MBP i7 16Gb OSX 10.14 2017 / Win10 i7 16Gb 2018>>>

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                • MichelM
                  Michel Izzy Guru
                  last edited by

                  @loquellega

                  So it seems OS X 10.8.5 has this problem, I tried the movie that @newsound sent me and tested on 10.10 and 10.11 and did not have any issues.

                  Please do file a bug report.

                  Best Michel

                  Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                  • DusXD
                    DusX Tech Staff
                    last edited by

                    @primaldivine

                    Do you have an earlier OS X install that can perform some tests?

                    Troikatronix Technical Support

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                    • HectorCruzH
                      HectorCruz
                      last edited by

                      Hi @Michel ! I already did the file bug report for the movie player issue and the strange behavior of the scenes. 

                      If somebody wants to analyze this weird things, I can share it with you some files with this troubles.
                      Thanks a lot!
                      https://www.dropbox.com/s/9vkfk1etdubjq2b/TEST%20BUG%20ISADORA.zip?dl=0

                      <<< https://hectorcruz.com.mx/ [ México CDMX. ] MBP i7 16Gb OSX 10.14 2017 / Win10 i7 16Gb 2018>>>

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                      • MichelM
                        Michel Izzy Guru
                        last edited by

                        @loquellega

                        Thanks for sharing the patch. We will look into it.

                        Best Michel

                        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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                        • markM
                          mark
                          last edited by

                          Dear @loquellega,

                          Thanks for the bug report.
                          I am almost sure that your problems stem from the fact you are using Mac OS X 10.8\. We admittedly have not tested very much on this version of Mac OS, because it is over three years old now, and we are already at Mac OS X 10.11.
                          It may be that you cannot play Photo JPEG with AVFoundation on Mac OS 10.8\. I need to check this.
                          For the moment, set the 'optimize' mode to 'interaction' to avoid using AV Foundation for playback. 
                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                          • HectorCruzH
                            HectorCruz
                            last edited by

                            Thanks @mark ! I did that ("interactive" mode) and it works without troubles, but now I watch out that the fan of the computer starts with this Isadora version (only 2.1) even with new blank patch open, I attach one screen capture of activity monitor that shows 8 Isadora processes.  it is normal?

                            Cheers!

                            929f73-captura-de-pantalla-2015-11-08-a-las-20.07.11.png

                            <<< https://hectorcruz.com.mx/ [ México CDMX. ] MBP i7 16Gb OSX 10.14 2017 / Win10 i7 16Gb 2018>>>

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