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    unexpected quit

    Interfacing
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    • M
      msanii
      last edited by

      I find Isadora to be impressively stable with my system. However it has the tendency to unexpectedly quit when external usb audio device becomes unplugged.I'm using Apogee duet audio interface. Is this normal behaviour or is it just my system. This can be catastrophic in performance.

      msanii

      http://www.gaaraprojects.com
      Mbp 15" (usb-c 2017), 3,1 GHz Intel Core i7, MacOS Mojave, 16g ram, radeon pro 560

      JuriaanJ 1 Reply Last reply Reply Quote 0
      • JuriaanJ
        Juriaan Tech Staff @msanii
        last edited by Juriaan

        @msanii

        Hi there,

        Please open an support ticket at https://support.troikatronix.c...

        They will get to the bottom of the issue 🙂

        With kind regards,

        Juriaan

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

        M 1 Reply Last reply Reply Quote 0
        • M
          msanii @Juriaan
          last edited by

          @juriaan

          Hello, 

          Will do so, thanks.

          http://www.gaaraprojects.com
          Mbp 15" (usb-c 2017), 3,1 GHz Intel Core i7, MacOS Mojave, 16g ram, radeon pro 560

          1 Reply Last reply Reply Quote 0
          • dbiniD
            dbini
            last edited by dbini

            one thing to check: in preferences>video, do you have External Video Output enabled? If the checkbox isn't checked to disable Stage Mirroring, then Izzy becomes hyper-sensitive to plugging/unplugging devices or starting/quitting other apps. The Stage Mirroring is useful when using something like a thunderbolt display adapter (i use a BlackMagic Mini Monitor to get SDI out of my Mac) but I haven't found another use for it. it is disabled by default.

            I hope this helps,

            John Collingswood
            taikabox.com
            2013 MBPR 2.3GHZ i7 OSX11.7.4 16GB
            & 2019 MBPT 2.6GHZ i7 OSX12.3 16GB

            M 1 Reply Last reply Reply Quote 0
            • M
              msanii @dbini
              last edited by

              @dbini

              external video output is disabled as per default state, so that doesn't seem to be the issue, but thanks for the tip anyway.

              msanii

              http://www.gaaraprojects.com
              Mbp 15" (usb-c 2017), 3,1 GHz Intel Core i7, MacOS Mojave, 16g ram, radeon pro 560

              1 Reply Last reply Reply Quote 0
              • DusXD
                DusX Tech Staff
                last edited by

                @msanii 

                If you haven't yet, check if there is a software/driver update: http://www.apogeedigital.com/e...

                Troikatronix Technical Support

                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                • Isadora Add-ons: https://troikatronix.com/add-ons/
                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                1 Reply Last reply Reply Quote 1
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