• Isadora
  • Get it
  • Forum
  • Help
  • ADD-ONS
  • Newsletter
  • Impressum
  • Dsgvo
  • Impressum
Forum
    • Categories
    • Recent
    • Popular
    • Tags
    • Register
    • Login

    [TICKET SUBMITTED] Crash as scenes transition

    Troubleshooting and Bug Reports
    2
    5
    820
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      Jarporte
      last edited by Woland

      Hey all

      so we had a show that had major issues to get up and running.  in the end we reprogrammed the show and made it happen.  Now we are trying to trouble shoot what happened and what made it happen. 

      the performances went off without any major issues.  and we were very happy in the end.

      Now we have the system hooked up and have it running.  and it keeps having "Isadora has experienced an unexpected error"  under information it says 

      !(mCPUBackingBufferData !=0)

      CGLTexture.cp

      2740

      this keeps popping up as it is fading from one scene to the next.  Never when the scene is running.  and it does not seem to be happening going into our out of the same scene each time.

      the only thing I have done to the file is added timed triggers to make the show autoloop.  I have set each scene up for about the length it was during the show.  I figured if I could get it to just run for a few hours I would be happy.  but we get in about and hour and it dies.

      Any ideas?

      jared

      WolandW 1 Reply Last reply Reply Quote 0
      • WolandW
        Woland Tech Staff @Jarporte
        last edited by

        @jarporte

        Please create a support ticket with the link in my signature.

        TroikaTronix Technical Support
        New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

        | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        J 1 Reply Last reply Reply Quote 0
        • J
          Jarporte
          last edited by

          it says 

          You are not authorized to access this portal. Kindly contact your helpdesk administrator.

          and I tried to re register. 

          1 Reply Last reply Reply Quote 0
          • J
            Jarporte @Woland
            last edited by

            @woland 

            it says 

            You are not authorized to access this portal. Kindly contact your helpdesk administrator.

            and I tried to re register. 

            1 Reply Last reply Reply Quote 0
            • WolandW
              Woland Tech Staff
              last edited by Woland

              Try this: https://support.troikatronix.com/support/tickets/new

              TroikaTronix Technical Support
              New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
              TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
              TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

              | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

              1 Reply Last reply Reply Quote 0
              • First post
                Last post