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    [FIXED] Crashing when opening on Windows 10

    Troubleshooting and Bug Reports
    crashes
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    • renegadepgR
      renegadepg
      last edited by DusX

      I have been running Isadora successfully on a PC for the last few weeks but today have had major issues with the program crashing upon opening. I am using Windows 10 and the following happens when attempting to run Isadora:

      1. Double-click on Isadora icon to start program
      2. Program opens, then immediately closes and a crash-report box appears.

      Any advice would be great appreciated.

      André M. Zachery/Renegade Performance Group
      Artistic Director

      bonemapB 1 Reply Last reply Reply Quote 0
      • bonemapB
        bonemap Izzy Guru @renegadepg
        last edited by

        @renegadepg

        Often this kind of issue can be fixed by resetting Isadora Preferences: here is a knowledge base article about it

        Best wishes

        Russell

        http://bonemap.com | Australia
        Izzy STD/USB 3.2.6 | + Beta 3.x.x
        MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.1.2 Sonoma
        Mac Studio 2023 M2 Ultra 128GB | OSX 14.1.2 Sonoma
        A range of deployable older Macs

        renegadepgR 1 Reply Last reply Reply Quote 1
        • renegadepgR
          renegadepg @bonemap
          last edited by

          @bonemap big thank you and it is now running smoothly. Much appreciation.

          André M. Zachery/Renegade Performance Group
          Artistic Director

          1 Reply Last reply Reply Quote 0
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