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    ​Enttec OpenDMX not working on Windows 10 Pro

    Hardware
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    • WolandW
      Woland Tech Staff @zentinel
      last edited by Woland

      @zentinel

      Unfortunately I'm at the end of my limited knowledge of this subject, so I think you'll have to wait a few hours for an answer on this. Our Windows-based Enttec Guru @DusX lives in North America, so it's unreasonably early in the morning for him right now. I've sent him a message about this post, so hopefully, he'll be able to help with this later today when he's awake.

      TroikaTronix Technical Support
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      | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

      1 Reply Last reply Reply Quote 1
      • dbiniD
        dbini @zentinel
        last edited by

        @zentinel
        i never got my OpenDMX gadget to work with Isadora - I used a lighting design software to run the OpenDMX and sent OSC to that software from Isadora. It was a pain, so i upgraded my hardware to Enttec DMX Pro and that works smoothly direct from Isadora (although i agree with L - 57600 is pretty fast - i tend to run the serial port to the Enttec at 1400)
        (i use Mac, rather than Windows, so this information may not be relevant)

        John Collingswood
        taikabox.com
        2013 MBPR 2.3GHZ i7 OSX11.7.4 16GB
        & 2019 MBPT 2.6GHZ i7 OSX12.3 16GB

        1 Reply Last reply Reply Quote 2
        • ArmandoA
          Armando Beta Gold @zentinel
          last edited by

          @zentinel For a long time I had a similar problem with my enttec mk2. I solved it installing the demo verison of EMU (enttec software) that installed the right drivers. Are you sure You have installed the right drivers ? Try that I have no problems with it now.


          Armando Menicacci

          www.studiosit.ca
          www.armandomenicacci.net

          Macbook pro 16 inches 2022 64 GB RAM, M1 MAX. OS 14 Sonoma

          zentinelZ 1 Reply Last reply Reply Quote 0
          • zentinelZ
            zentinel @Armando
            last edited by

            Hello @armando, thank you very much for the hint. I installed EMU and also the FTDI's drivers for their FT232BM chip (a USB to Serial converter). Unfortunatelly, the problem persists.

            @dbini thank you, we work with PC and Mac so any help is welcome!

            @DusX, is this something common? Shall I get the Enttec Pro dongle as a solution? 🙏

            DusXD 1 Reply Last reply Reply Quote 0
            • DusXD
              DusX Tech Staff @zentinel
              last edited by

              @zentinel said:

              Shall I get the Enttec Pro dongle as a solution?

               I don't have any experience with this item either. The openDMX product, I know has been problematic for a number of users over the years.
              Myself, I've been working mostly with products from DMXking. They are enttec compatible, and I have never had any issues.

              Troikatronix Technical Support

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              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

              zentinelZ 1 Reply Last reply Reply Quote 0
              • zentinelZ
                zentinel @DusX
                last edited by

                Thank you @dusx. We have been talking and we are definitely considering the DMXKing dongles you refered, or either the Enttec DMX USB Pro.

                Please, what's your opinion on the eDMX2 MAX? If this USB-to-DMX dongle (that works with ArtNet/sACN as well) could be handled by Isadora without hassle, this would definitely be our way.

                Besides (excuse so many questions), do we know if these dongles are buffered? Our current dongles seem to work with the FT232BM chip, which relies on the computer's CPU, no data buffer, so if the CPU ever gets too busy, our lights tend to fail (with another software).

                🙏

                JuriaanJ 1 Reply Last reply Reply Quote 0
                • JuriaanJ
                  Juriaan Tech Staff @zentinel
                  last edited by

                  @zentinel

                  So this is my hot-take, I would personally always opt-in to get a ArtNet device that outputs to multiple different protocols.

                  Why:

                  - They are easier to mount in a rack

                  - They are self-contained and use standard protocols that we use in the industry to output / input to lighting consoles

                  - They have their own DC power supply, so they don't require any power from the host

                  - You want your USB ports free for sensors / other media related input devices.. Please do not ever put multiple high-bandwith devices on the same USB lane.

                  - You can mount them in a trust, and just have a large Ethercon / Ethernet cable run that way, instead of requiring them to be close by your computer..

                  Regarding devices:

                  1. Enttec ODE Mk3
                  2. Showtec NET - 2/5 Pocket

                  Also make sure that you have the following on-hand:

                  1. Converters from 5 to 3 if needed
                  2. Terminators that you use at the end of the chain, if they are not self-terminating.

                  Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                  Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                  Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                  WolandW ArmandoA zentinelZ 3 Replies Last reply Reply Quote 3
                  • WolandW
                    Woland Tech Staff @Juriaan
                    last edited by

                    @juriaan said:

                    this is my hot-take

                     When it comes to lighting, I don't see anything @Juriaan says as "hot takes"; I see anything that he has to say about lighting as straight-up solid advice.

                    TroikaTronix Technical Support
                    New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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                    | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    1 Reply Last reply Reply Quote 2
                    • ArmandoA
                      Armando Beta Gold @Juriaan
                      last edited by

                      @juriaan said:

                      Regarding devices:
                      1 Enttec ODE Mk3
                      2 Showtec NET - 2/5 Pocket

                      Also make sure that you have the following on-hand:

                      1 Converters from 5 to 3 if needed
                      2 Terminators that you use at the end of the chain, if they are not self-terminating.

                       

                      I was just about to buy c couple of Enttec ODE MK3. Already have the converters but no terminators. How do I know it I need a terminator ? I have Pavotube nanlite 30 x led tubes. Any idea ? Thanks


                      Armando Menicacci

                      www.studiosit.ca
                      www.armandomenicacci.net

                      Macbook pro 16 inches 2022 64 GB RAM, M1 MAX. OS 14 Sonoma

                      dbiniD 1 Reply Last reply Reply Quote 0
                      • dbiniD
                        dbini @Armando
                        last edited by

                        @armando
                        as far as i know, its worth trying the setup without terminators. if it works fine, then you don't need them. if its glitching, you may fix the glitching by terminating the DMX properly at the end of the chain. DMX terminators are cheap, but am I right in remembering that the Pavotubes have little DMX sockets and you need to use adaptors? you would probably need an extra adaptor to plug in a terminator.

                        John Collingswood
                        taikabox.com
                        2013 MBPR 2.3GHZ i7 OSX11.7.4 16GB
                        & 2019 MBPT 2.6GHZ i7 OSX12.3 16GB

                        dbiniD 1 Reply Last reply Reply Quote 0
                        • dbiniD
                          dbini @dbini
                          last edited by

                          i'm currently building a control setup for an artist who has bought 4 x LED tubes that have RJ45 DMX sockets. I guess DMX over XLR is just too bulky for some of today's fixtures. Does anyone know of a small, simple, cheap DMX device with ethernet out? - either USB to DMX or a standalone, programmable controller.

                          John Collingswood
                          taikabox.com
                          2013 MBPR 2.3GHZ i7 OSX11.7.4 16GB
                          & 2019 MBPT 2.6GHZ i7 OSX12.3 16GB

                          1 Reply Last reply Reply Quote 0
                          • zentinelZ
                            zentinel @Juriaan
                            last edited by

                            @juriaan said:

                            Showtec NET - 2/5 Pocket

                            This looks exactly like what we are looking for. Thank you very much, it solves a lot of hassle.

                            Haven't tried ArtNet and Isadora yet, but I guess it is not hard to set up, right? I am checking the ArtNet plugin. Is it as easy as setting ArtNet device's IP and sending a matrix of values to the plugin?

                            I am really glad this thread is solving such hassle. I hope it helps more people as well.

                            1 Reply Last reply Reply Quote 0
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