Thales says there a been fix as been applied. Please notify us by opening a ticket if you see the download problem again.
Best Wishes,
Mark
@gaspar said:
Any chance to get an Isadora plugin in foreseeable time?
We're extremely busy at the moment so I doubt we can take this on right now, but the SDK is available on the TroikaTronix Get It Page under "RELATED DOWNLOADS" if anyone with programming chops wants to take a stab at it 
Thank you,
Looks very interesting and powerful...
and fun to play around with.
Any chance to get an Isadora plugin in foreseeable time?
My idea came from having the option of changing the stage setup at the press of a button. DMX triggered! As I'm working on a EOS Fixture to be presented in 2 weeks from now. :
Like for Example
Channel 100: > XGA (1024x768 pixels, 4:3 aspect ratio)
Channel 101: > WXGA (1280x800 pixels, 16:10 aspect ratio):
Channel 102: > WUXGA (1920x1200 pixels, 16:10 aspect ratio):
Best
peter
Yes, I asked them before about this, and they said "no"... but I will ask again. (Have you seen the ridiculously long EULA [pages and pages to scroll through] they make users agree to before downloading? I guess it's because they are a security company, but it shows that they are extremely cautious which is why they said "no" previously to my request.)
Sincerely,
Mark
A
Entecc problem serial port issues and set up issues does not work on show patch, works on test patch
Hi, I'm on a mac, but I'll try to help giving you my experience.
I have the same interface and used it for years. I had to download drivers from enttec website. And drivers were not updated for all versions of the mac systems. So I gave up on the enttec interface. But now all the updated drivers are installed directly by enttec app EMU. Did you install EMU ? In this way you have all the updated drivers. Even if you don't use the app you need it so you have the drivers and can configure the interface. Did you install it it could be as simple as that
Good luck !
@dillthekraut said:
There are several different methods to achieve this.
You might also consider: Global Keystone
Of cause I don't know about the license agreements. But maybe you can ask thales, if you might keep a mirror on your download page?
I have sent the following message to Thales customer support.
I will let you know what I find out.
Sincerely,
Mark
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SUBJECT: SPORADIC "HIGH NUMBER OF DOWNLOADS" ERROR - END-USERS CAN'T DOWNLOAD DRIVERS
On the page at https://supportportal.thalesgr... when you click the link DOW0003350, some of our end users and multiple members of our team have received the following message.
"We have detected a high number of downloads in the last 24 hours. As a security measure, we have disabled your account. Please contact Thales Customer Support for assistance. You may reach us via the "Contact Us" link on the Support Portal home page, or the "Need Help With Login" link on the Login Page."
Our software is used for live theater, and the customer in question had an urgent need to install the USB Key Driver on a new machine. The problem was extremely frustrating for him.
This behavior has bene observed on both macOS and Windows operating systems and on a variety of browsers. The most frustrating thing about this error is that it is sporadic. For me personally, it never happened. But definitely did happen numerous times as the panicked user and our team as they attempted to get download the driver so he fully enable our software for his show.
Please look into this issue as soon as possible that our customers do not have to endure further frustration.
Sincerely,
Mark Coniglio
Luckily I grabbed them when they worked for me: https://www.dropbox.com/scl/fo/73f94j95qke5248vwi2u7/h?rlkey=3qyhpo8jui3mdj9gb0km1r0u2&dl=0