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    Unable to open v1 since upgraded v2

    Troubleshooting and Bug Reports
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    • ClementC
      Clement
      last edited by

      Hi everyone,

      I would like to open an old project with Isadora v1 but at launch the following message appears : “The file cannot be opened because it was saved by a newer version of Isadora“.
      I'm sure it is not the case for this file, and the message appears even if the application is launched directly, without opening project.
      I tried with IsadoraCore v1.3.1f06 and v1.5.3f23.
      Maybe there are preferences or cache files to delete somewhere... Any ideas ?
      Thanks. Clement

      https://clementbardet.wordpress.com
      MBP retina late 2013 l 2,3GHz Core i7 l 16GB Ram l 2GB VRAM l OSX 10.12.6 l Latest Isadora version

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      • markM
        mark
        last edited by

        Dear @Clement,

        If you are getting this message, then it really does mean the file was saved with a version later than 1.3.1f06\. There isn't much that can be done about this besides running it in v2.
        Best Wishes,
        Mark

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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        • ClementC
          Clement
          last edited by

          Dear @mark,

          Thank you for your answer.
          This message is get when I launch directly the application, not a project file ; I kept 2 versions of Isadora v1 to be sure that old projects could be opened anyway and to avoid possible problems due to the upgrade...
          I have to work soon with someone who still uses Isadora v1.
          I downloaded v1.3.1f06 to do a new installation, but during the process a message is telling me that the older software will replace the most recent version.
          Before try, can this make issues with v2 ?
          Thanks again, best wishes.
          Clement

          https://clementbardet.wordpress.com
          MBP retina late 2013 l 2,3GHz Core i7 l 16GB Ram l 2GB VRAM l OSX 10.12.6 l Latest Isadora version

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          • MichelM
            Michel Izzy Guru
            last edited by

            @Clement

            Just rename the Isadora folder of version two, then you can install the old version without replacing the new one. I don't know of any issues having multiple Isadora versions. Here you can read how to have multiple copies: http://troikatronix.com/support/kb/how-to-install-a-second-version-of-isadora/
            Best Michel

            Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

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            • ClementC
              Clement
              last edited by

              Dear @Michel, @mark,

              I solved the problem, it was the Global User Actor folder which was the cause of the message !
              I knew the link you mentioned to have multiple versions of Isadora and I named each ones with its extension ; until today I hadn't issue to run one or another, maybe I put in the folder a too recent User Actor which cannot be mounted by older versions (I don't remember...).
              Setting a new and clean Global User Actor folder for v1 versions solves the problem.
              If useful I attach a screen capture of the report.
              All the best.
              Clem

              27039a-v1-doesnt-open.jpg

              https://clementbardet.wordpress.com
              MBP retina late 2013 l 2,3GHz Core i7 l 16GB Ram l 2GB VRAM l OSX 10.12.6 l Latest Isadora version

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              • ClementC
                Clement
                last edited by

                9c8aad-v1-doesnt-open.jpg

                https://clementbardet.wordpress.com
                MBP retina late 2013 l 2,3GHz Core i7 l 16GB Ram l 2GB VRAM l OSX 10.12.6 l Latest Isadora version

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                • DusXD
                  DusX Tech Staff
                  last edited by

                  Yes, this can easily be a problem.

                  I maintain 2 Global User Actor folders. One for V1, and another for V2.

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                  • Isadora Add-ons: https://troikatronix.com/add-ons/
                  • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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