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    Intermittent flashes of black during HAP avi playback (Directshow)

    Troubleshooting and Bug Reports
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    • D
      Deluxercor
      last edited by

      I'm using the newest 2.5 beta - my project consists of many scenes with video (1 x 1920x1080 HAP encoded AVI file in each scene). The HAP video clips all have embedded ACC audio. 
      First off, I notice a great improvement in playback especially at start of video and also when I switch between scenes - much better than if I encode my HAP videos with audio as Quicktime (mov). So this is really exciting for 2.5!
      However, I'm now experiencing lots of intermittent flashes of black during playback - less than a second each - but really noticeable.
      I'm playing the files off a solid state drive and my spec on two different PCs is pretty good (see below).
      Has anyone else experience this?
      Does anyone know of a current issue or workaround?

      PC 1: Win10 Home, 64bit, Intel(R) Core(TM) i7-4910MQ CPU @ 2.90ghz, 32gb RAM, Isadora 2.5.1(usb)

      PC 2: Win10 Pro, 64bit, Intel (R) Core (TM) i7 CPU 920 @ 2.67ghx, 12gb RAM, Isadora 2.5.1 (usb)

      1 Reply Last reply Reply Quote 0
      • SkulptureS
        Skulpture Izzy Guru
        last edited by

        Is the black flash at specific times in the video or random?

        Just thinking is the file in question glitchy and need exporting again? 

        Graham Thorne | www.grahamthorne.co.uk
        RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
        RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
        RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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        • DusXD
          DusX Tech Staff
          last edited by

          Yes. I wonder what you used to make the Hap avi's?

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • Isadora Add-ons: https://troikatronix.com/add-ons/
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

          FredF 1 Reply Last reply Reply Quote 0
          • SkulptureS
            Skulpture Izzy Guru
            last edited by

            @DusX wasn't there an issue with what software you use to export to HAP?

            Graham Thorne | www.grahamthorne.co.uk
            RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
            RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
            RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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            • DusXD
              DusX Tech Staff
              last edited by

              I have only had success with Sony Vegas (any of the versions) and virtualdub

              Troikatronix Technical Support

              • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
              • Isadora Add-ons: https://troikatronix.com/add-ons/
              • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

              Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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              • D
                Deluxercor
                last edited by

                I installed the codec from http://renderheads.com/product/hap-for-directshow/

                Then I sucessfully rendered out all my 80 HAP files all with audio and some with alpha using After Effects CS6.
                The glitches (black flashes) don't always happen. And sometimes the whole sequence plays right the way through without any black flashes. But always after I've played the sequence through a few times back and forth (as I have interactive elements)  the video playback become glitchy - but never the same bits of the video so it's random. Could it be when Isadora drops a frame then it shows black instead of just hanging for a frame or so?
                I've also noticed my stage occasionally goes black completely and then the software crashes and becomes non responsive.  (I then have to ctrl + alt + del to get out) 

                PC 1: Win10 Home, 64bit, Intel(R) Core(TM) i7-4910MQ CPU @ 2.90ghz, 32gb RAM, Isadora 2.5.1(usb)

                PC 2: Win10 Pro, 64bit, Intel (R) Core (TM) i7 CPU 920 @ 2.67ghx, 12gb RAM, Isadora 2.5.1 (usb)

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                • DusXD
                  DusX Tech Staff
                  last edited by

                  Please submit a support request (link in my signature) and I will have a look at your files.

                  Since this is a new codec that is being supported I suspect its file related, but its best to work through it in support.
                  If you can share some of the videos, please provide a download link in the support request.

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                  • Isadora Add-ons: https://troikatronix.com/add-ons/
                  • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                  1 Reply Last reply Reply Quote 0
                  • D
                    Deluxercor
                    last edited by

                    @DusX ok, I've sent report via the link

                    PC 1: Win10 Home, 64bit, Intel(R) Core(TM) i7-4910MQ CPU @ 2.90ghz, 32gb RAM, Isadora 2.5.1(usb)

                    PC 2: Win10 Pro, 64bit, Intel (R) Core (TM) i7 CPU 920 @ 2.67ghx, 12gb RAM, Isadora 2.5.1 (usb)

                    1 Reply Last reply Reply Quote 0
                    • DusXD
                      DusX Tech Staff
                      last edited by

                      Yes, I have the ticket and your hap files. Running a number of test now.
                      Expect an update to the support ticket soon.

                      Troikatronix Technical Support

                      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                      • Isadora Add-ons: https://troikatronix.com/add-ons/
                      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                      1 Reply Last reply Reply Quote 0
                      • SkulptureS
                        Skulpture Izzy Guru
                        last edited by

                        I'd be interested to hear the result of this also 🙂

                        Graham Thorne | www.grahamthorne.co.uk
                        RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
                        RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
                        RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

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                        • C
                          Columnisys
                          last edited by

                          hi man, 

                          I am not sure whether your problem is the same as  I encountered  before,  I also encountered AVI and the system can not be compatible,it is always splashing when I play video, and it is similar to "I'm playing the files off a solid state drive and my spec on two different PCs is pretty good " and then I found an article is to solve the AVI compatibility issues http://www.videoconverterfactory.com/tips/avi-on-android.html, You can take a look, may be helpful to you

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                          • FredF
                            Fred
                            last edited by

                            Yes, there is a problem with the way isadora grabs the texture, I use a flip actor after the movie player but dont flip anything and it works fine. I made a bug report some time ago but it got no attention. Also you will find that you can only load 75 times and then Isadora will crash. Mark made a fix but the load took several seconds so it was unusable. Just restart Izzy before your show as long as you dont have 75 scene changes with video you are ok. I am using it now and apart from Izzy messing up, the underlying HAP AVI direct show performance is great.

                            http://www.fredrodrigues.net/
                            https://github.com/fred-dev
                            OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                            Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
                            Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

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                            • FredF
                              Fred @DusX
                              last edited by

                              @DusX I have been in contact with renderheads, thier codec is aritight and was tested thouroughly for production. Several other high end workflows are relying on it, there is no problem with the codec, the render heads codec is onyl used to give encoding capability. The issues lie with Isadora, I have been in touch with Mark about this, hopefully after the werkstat he can get this running properly. To be honest HAP Direct show playback gives Isadora the best capability for the future, the best performance I have seen on windows.

                              http://www.fredrodrigues.net/
                              https://github.com/fred-dev
                              OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                              Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
                              Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

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                              • D
                                Deluxercor
                                last edited by

                                Hi, I know this topic is old but I was wondering if this issue with HAP avi was now resolved with version 2.6?

                                PC 1: Win10 Home, 64bit, Intel(R) Core(TM) i7-4910MQ CPU @ 2.90ghz, 32gb RAM, Isadora 2.5.1(usb)

                                PC 2: Win10 Pro, 64bit, Intel (R) Core (TM) i7 CPU 920 @ 2.67ghx, 12gb RAM, Isadora 2.5.1 (usb)

                                markM 1 Reply Last reply Reply Quote 0
                                • markM
                                  mark @Deluxercor
                                  last edited by mark

                                  @deluxercor

                                  I am 99% sure it is resolved. @DusX and @Fred please verify, and then I'll renamed the topic as [SOLVED].

                                  Best Wishes,
                                  Mark

                                  Media Artist & Creator of Isadora
                                  Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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