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    Movie player stops playing DS on windows - URGENT - Its showtime.

    Troubleshooting and Bug Reports
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    • JuriaanJ
      Juriaan Tech Staff
      last edited by

      Perhaps you can switch to an older version of Isadora ? 

      Isadora 3.1.1, Dell XPS 17 9710, Windows 10
      Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
      Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

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      • LPmodeL
        LPmode Beta Silver
        last edited by LPmode

        I've seen the behavior with HAP mov clips as well, and I think I was able to make the clips play by manually enabling the player.  I'd try to initialize the movie player with enable art zero and a delayed enter scene trigger at 1. You'll need to tweak your scene transitions.

        Also, have you tried lowering the resolution of the clip? I know it's not a system issue but I think that was my solution around the mov bug.

        M1 Max 32GB + ThinkPad P72 64GB Quadro P5200 W10. liviu.stoptime.live

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        • SkulptureS
          Skulpture Izzy Guru
          last edited by

          If you have time I would consider trying another codec as a test. Even if its just one or two clips. Maybe do a batch export overnight?

          The systems clearly isn't being stressed and as you say; the patch is simple so I can only assume its a a codec issue. AVI Hap is still pretty new... maybe its a bug that develops over time? 

          Graham Thorne | www.grahamthorne.co.uk
          RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
          RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
          RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

          FredF 2 Replies Last reply Reply Quote 0
          • DusXD
            DusX Tech Staff
            last edited by

            I have recently come across this as well. Last week. I can't yet reproduce the issue reliably. I was using qt hap, so I don't believe it's a DS issue.

            I found that I was able to get reliable playback if I init speed to 0 and then enterscene it to 1. Keeping the movie players enabled always.

            Not sure if this will help you... but worth a try.

            I am still working on a recreate. If you find a reproducible procedure let us know asap.

            Troikatronix Technical Support

            • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            • Isadora Add-ons: https://troikatronix.com/add-ons/
            • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

            Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

            FredF 1 Reply Last reply Reply Quote 0
            • FredF
              Fred @Skulpture
              last edited by

              @Skulpture my only codec choices would be Avi uncompressed or hap. I need the DS player to get the performance and multichannel audio.

              Does anyone have any other codec recommendations for DS compatible codecs that are high quality?

              http://www.fredrodrigues.net/
              https://github.com/fred-dev
              OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
              Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
              Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

              DusXD 1 Reply Last reply Reply Quote 0
              • DusXD
                DusX Tech Staff @Fred
                last edited by

                @Fred

                You can use a higher bit rate wmv file. Although I find these use a lot of cpu cycles.

                Troikatronix Technical Support

                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                • Isadora Add-ons: https://troikatronix.com/add-ons/
                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                FredF 1 Reply Last reply Reply Quote 0
                • FredF
                  Fred @DusX
                  last edited by

                  @DusX I'm projecting on a 40m * 20 m building, the quality of wmv is too low.

                  I did some tests with OF and a DS based hap player and don't get any issues, the codec is fine as is the playback. The problem is the way Isadora deals with initialising the movies.

                  http://www.fredrodrigues.net/
                  https://github.com/fred-dev
                  OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                  Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
                  Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

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                  • FredF
                    Fred @DusX
                    last edited by

                    @DusX so this method leaves me with a black hole between movies?

                    http://www.fredrodrigues.net/
                    https://github.com/fred-dev
                    OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                    Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
                    Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

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                    • VictreuxV
                      Victreux
                      last edited by

                      Hello,

                      Just to share.

                      I had a similar problem with the player on win ( with a strong computer, Iz 2.5.1 ). But i was using QT, photo-jpeg. 

                      The show played something like 30 time last months.

                      And 4 times, the players freezed during the show. Evry thing was blocked ;  need to quit isadora and start again. No crash report.

                      Cold sweat every show.

                      1 Reply Last reply Reply Quote 0
                      • FredF
                        Fred @Fred
                        last edited by

                        @Fred so it seems that this is a problem of video playback on Windows full stop. The symptoms are exactly the same as I am getting for hap DS as is for other users with QuickTime and photo jpeg.

                        http://www.fredrodrigues.net/
                        https://github.com/fred-dev
                        OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                        Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
                        Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

                        1 Reply Last reply Reply Quote 0
                        • FredF
                          Fred @Skulpture
                          last edited by

                          @Skulpture I tested hap DS with other playback systems and don't get this issue. I am doubting it is codec related as the same codec is fine on the same machine with other software. It seems considering the other responses this is an Izzy problem.

                          http://www.fredrodrigues.net/
                          https://github.com/fred-dev
                          OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                          Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
                          Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

                          FredF 1 Reply Last reply Reply Quote 0
                          • FredF
                            Fred @Fred
                            last edited by

                            @Fred @DusX  ok, after exactly 75 scene changes (all containing) DS native video isadora crashes everyone. Can anyone els recreate this? It would be great to know. I don't have 75 scenes but clicking on any other scenes 75 times exactly isaodra crashes.

                            http://www.fredrodrigues.net/
                            https://github.com/fred-dev
                            OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                            Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
                            Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

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                            • R
                              Reinhard
                              last edited by

                              Despite the magic number, fingers crossed for your show!

                              mbp 16", 2021, m1pro, 16gb, 12.6 / 6core trashcan, 11.2 / youngest Izzy

                              FredF 1 Reply Last reply Reply Quote 0
                              • FredF
                                Fred @Reinhard
                                last edited by

                                @Reinhard and everyone, I can confirm this is a bug and is related to activating scenes with movies 75 times. After that Isadora becomes unresponsive. I made it through a rehearsal (less than 75 cues in the show).

                                Anyone else with this problem restart your patch before the show and as long as there are less than. 75 cues it works fine. Without the worry I was actually amazed at how easy isadora eats through the 4k hap avi files I am playing, they also have 6 audio tracks and this can be expanded to 8 with no trouble.

                                Fred

                                http://www.fredrodrigues.net/
                                https://github.com/fred-dev
                                OSX 10.15.15 MBP 2019 16" 2.3 GHz 8-Core i9, Radeon Pro 5500M 8 GB, 32g RAM
                                Windows 10 7700K, GTX 1080ti, 32g RAM, 2tb raided SSD
                                Windows 10 Threadripper 3960x 64g ram, 1tb NVME, rtx 2080ti + rtx2070 super

                                crystalhorizonC 1 Reply Last reply Reply Quote 2
                                • crystalhorizonC
                                  crystalhorizon Beta Platinum @Fred
                                  last edited by

                                  @Fred very interesting finds. What can that magic number be? @mark 

                                  Alexander Nantschev | http://www.crystalhorizon.at | located in Vienna Austria

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