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    isadora crashes on startup

    Troubleshooting and Bug Reports
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    • JuriaanJ
      Juriaan Tech Staff @camilozk
      last edited by

      @camilozk

      Sorry to say but 2.6.1 is a Windows 10 only application. Older versions of Windows are not supported.


      You can try to install a older version of Isadora.

      Isadora 3.1.1, Dell XPS 17 9710, Windows 10
      Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
      Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

      MichelM 1 Reply Last reply Reply Quote 1
      • JuriaanJ
        Juriaan Tech Staff
        last edited by

        if that still doesnt work then share your crashlogs.

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

        1 Reply Last reply Reply Quote 0
        • camilozkC
          camilozk
          last edited by

          ups. didnt know that


          will try with an older version

          i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
          i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 // GeForce GTX 1060

          markM 1 Reply Last reply Reply Quote 0
          • camilozkC
            camilozk
            last edited by

            it got tricky. I opened 2.2.2 but cannot use my patch because my user actors are already updated to a newer version...

            i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
            i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 // GeForce GTX 1060

            1 Reply Last reply Reply Quote 0
            • camilozkC
              camilozk
              last edited by

              and 2.5.2 also crashes on startup

              is installing windows 10 the only solution I have?

              i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
              i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 // GeForce GTX 1060

              1 Reply Last reply Reply Quote 0
              • MichelM
                Michel Izzy Guru @Juriaan
                last edited by Michel

                @juriaan @camilozk 

                As far as I know Isadora 2.6.1 also works on Windows7, but (<-- does not) | the support policy says that we can only offer support for Windows 10 and above (https://support.troikatronix.c...).

                And why, why, why do people update before a show? Besides that, because I am not on Windows I cannot help you with your problem, maybe @DusX can have a look at it.

                Best Michel

                Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

                1 Reply Last reply Reply Quote 0
                • camilozkC
                  camilozk
                  last edited by

                  well... lets see if somebody has something to contribute to the fact that 2.6.1 doesnt run before I have to install windows 10, or that my user actors are already too new for 2.2.2

                  and regarding your question on why people update before a show. well, there are thousands of reasons why, like "my computer fell to the bathtub and I need to use my older, windows 7 computer". that is one of the reasons.

                  wishing for a solution, leo.-

                  i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
                  i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 // GeForce GTX 1060

                  DusXD 1 Reply Last reply Reply Quote 1
                  • DusXD
                    DusX Tech Staff @camilozk
                    last edited by

                    @camilozk

                    Win 7 is not tested, and by all recent accounts does not run.

                     I think installing win 10 is your best option, as it is well tested. 

                    Troikatronix Technical Support

                    • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    • Isadora Add-ons: https://troikatronix.com/add-ons/
                    • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

                    Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

                    1 Reply Last reply Reply Quote 1
                    • WolandW
                      Woland Tech Staff
                      last edited by

                      @camilozk 

                      If you absolutely cannot update to Windows 10, then there's always the Hail Mary tactic:

                      Post on your social media asking if anyone you know can lend you a computer in time for tomorrow's show.

                      Best wishes,

                      Woland

                      TroikaTronix Technical Support
                      New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                      TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                      TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                      | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                      1 Reply Last reply Reply Quote 0
                      • markM
                        mark @camilozk
                        last edited by

                        @camilozk

                        Media Artist & Creator of Isadora
                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                        1 Reply Last reply Reply Quote 0
                        • camilozkC
                          camilozk
                          last edited by

                          @mark 

                          I see you started a reply but appears to be just the quotation of my user. 

                          I am about to re-write the patch in 2.2.2. Installating win 10 is not an option. not today

                          i5 M520 @ 2.40GHz / 4Gb Ram / Win 7 - izzy 2.2.2
                          i7 7700HQ @ 2.8GHz / 16Gb Ram / Win 10 - izzy 2.6.1 // GeForce GTX 1060

                          1 Reply Last reply Reply Quote 0
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