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    No image on projector

    Troubleshooting and Bug Reports
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    • A
      andressafb
      last edited by

      Hi everyone!

      I just updated to the latest Isadora USB version and I'm having a problem with new and old projects, no image is coming out on projectors. I get sound but it's all black. Does anyone know why and how to fix it? 

      Thank you!
      WolandW 1 Reply Last reply Reply Quote 0
      • WolandW
        Woland Tech Staff @andressafb
        last edited by

        @andressafb

        Did you go into Isadora>Preferences> and assign a display to Stage 1?

        Best wishes,

        Woland

        TroikaTronix Technical Support
        New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
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        | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        1 Reply Last reply Reply Quote 0
        • J
          jtsteph
          last edited by jtsteph

          I am having the same issue. I have not used isadora in a year or so, i just updated and cannot get an image up on the stage at all. I've tried stills, colors, and movies. I just get a black stage. The only think I can get up there is the alignment grid. 


          I have assigned the stage to a display.

          In addition, I tried the Isadora sample files to make sure it was not something I am doing incorrectly here.


          My setup. Asus G750, W10, izzy 2.6.1 USB, gtx780m, latest NVIDIA drivers 397.93


          W11 PRO 13700K (in a 4U case), 128GB RAM, 4 Lane M.2 Storage, RTX 3090, Behringer UMC404HD audio interface, Streamdeck XL, Stremdeck +, KorgNano Kontrol2, Izzy 3.26 USB
          Website: http://justinstephenson.com

          1 Reply Last reply Reply Quote 0
          • J
            jtsteph
            last edited by

            Fixed it. I trashed the preferences (on windows in the %AppData%/Roaming/TroikaTronix folder and everythings works as it should.

            W11 PRO 13700K (in a 4U case), 128GB RAM, 4 Lane M.2 Storage, RTX 3090, Behringer UMC404HD audio interface, Streamdeck XL, Stremdeck +, KorgNano Kontrol2, Izzy 3.26 USB
            Website: http://justinstephenson.com

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