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    Issue with Focusrite Scarlett 6i6

    Hardware
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    • H
      hatfab
      last edited by

      Hi there,

      We've just bought a Focusrite Scarlett 6i6 to use with Isadora for routing various players on various sound channels. Everything works well except that after a few minutes, Isadora stuck and when we want to change scenes, it active that scene after a while. We use a file with at least 20 scenes. It doesn't do that alway in the same delay, sometime after 5 minutes, sometimes after 10 or 15 mn. Once we unplug the Focusrite, Isadora keep running normaly. I hope I'm clear despite my poor english.

      Any idea ?

      Thank you !

      DusXD bonemapB 2 Replies Last reply Reply Quote 0
      • DusXD
        DusX Tech Staff @hatfab
        last edited by

        @hatfab

        It might be best to open a support ticket, since we will need your system specifications. (Link in my signature)

        That said, It sounds like a hardware driver issue, so I would check the manufacturers site for any driver updates.

        Troikatronix Technical Support

        • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        • Isadora Add-ons: https://troikatronix.com/add-ons/
        • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

        Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

        1 Reply Last reply Reply Quote 0
        • bonemapB
          bonemap Izzy Guru @hatfab
          last edited by Michel

          @hatfab said:

          Focusrite Scarlett 6i6

           Hi, I am using a Focusrite Clarett 8 and although I am not having the same issue as you have described, I am having an issue where the sound suddenly reverts to a noise hum after about 15 minutes or so (unpredictable). I have to restart the focusrite device to rectify the issue. I had thought it may be because of the use of ‘Soundflower’ software to route audio files into Isadora for frequency analysis or a latent fault with the focusrite device. I have been using the Clarett 8 for a few years without any incident. The suspect for my situation is the ‘Soundflower’ software, I think.

          If you have a solution for your problem it would be great to have it posted back here.

          Best wishes

          Bonemap

          http://bonemap.com | Australia
          Izzy STD/USB 3.2.6 | + Beta 3.x.x
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          H 1 Reply Last reply Reply Quote 0
          • H
            hatfab @bonemap
            last edited by

            @bonemap thank's for the line of analysis but I don't use Soundflower on my system

            1 Reply Last reply Reply Quote 0
            • MaximortalM
              Maximortal
              last edited by

              try to install drivers from here http://beta.focusrite.com/

              i got  scarlett 18i20 and before this driver I had a lot of problem with this sound card and w10

              Iro Suraci | Win 10 - Ryzen 3600 - 32GB - nVidia gtx 960 4gb / Win 10 - i5 4210U - 8 GB - R5 M230 | Isadora 3.0.7| Located in Brescia, Italy

              H 1 Reply Last reply Reply Quote 1
              • H
                hatfab @Maximortal
                last edited by

                @maximortal Thanks but I'm on Mac.

                1 Reply Last reply Reply Quote 0
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