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    Isadora 3.... is..... live....

    TroikaTronix Announcements
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    • WolandW
      Woland Tech Staff @Edalia
      last edited by

      @edalia said:

      Does that mean i should upgrade using the option for those who bought a license after the 28th of March?

      You upgraded to a USB Key recently but you purchased your license two years ago, therefore the March Deal does not apply to your license.

      TroikaTronix Technical Support
      New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
      TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
      TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

      | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

      1 Reply Last reply Reply Quote 0
      • WolandW
        Woland Tech Staff @kirschkematthias
        last edited by Woland

        @kirschkematthias said:

        I'm running Mojave on a MacBook Pro 2018. I can't import wav files with 48000 Hz. in 24 bit which I think is usual for film audio. I'm doing sound and video in a theater in Berlin, and I use and get a lot of sound in that format, which I always have to convert. Importing a movie which audio has 48kH and 32bit it works fine, but only audio is not possible.
        If you haven't already, please submit a support ticket using the link in my signature to include the details of your system so we can see if we can reproduce your issue.

        If possible please also send us a sample of the media that isn't working for you via Dropbox link. 

        Feel free to let us know how urgent (or not) this is in the ticket and we'll respond accordingly. If this is extremely urgent then the best workaround would be to convert your media.

        TroikaTronix Technical Support
        New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
        TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
        TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

        | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

        barneybroomerB 1 Reply Last reply Reply Quote 0
        • barneybroomerB
          barneybroomer Beta Gold @Woland
          last edited by

          @woland said:

          I'm running Mojave on a MacBook Pro 2018. I can't import wav files with 48000 Hz. in 24 bit which I think is usual for film audio. I'm doing sound and video in a theater in Berlin, and I use and get a lot of sound in that format, which I always have to convert. Importing a movie which audio has 48kH and 32bit it works fine, but only audio is not possible.If you haven't already, please submit a support ticket using the link in my signature to include the details of your system so we can see if we can reproduce your issue.

           Are these files interleaved stereo or dual mono combined in one WAV?

          Mac Mini M1 2020 / OSX 11.7
          MacBook Pro 2,3 Ghz Intel 8 core I9 / OSX 10.15.7
          MacBook Pro 2,2 Ghz Intel 8 core I7 / OSX 10.15.7

          and a Motorola DynaTAC 8000X ;)

          kirschkematthiasK 1 Reply Last reply Reply Quote 1
          • WolandW
            Woland Tech Staff
            last edited by Woland

            Release Notes Update: 

            1. Added more information to the System Requirements section.
            2. Included an important link to an article for Windows users on laptops.
            3. Added a new section with information about when we will launch the TroikaTronix Digital Sponsorship Program.

            TroikaTronix Technical Support
            New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

            | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            1 Reply Last reply Reply Quote 0
            • kirschkematthiasK
              kirschkematthias @barneybroomer
              last edited by

              @barneybroomer

              hi, thanks for the reply. All my files are interleaved. I tried different sounds:

              bunt I always get this message:

              etc.

              In the moment I'm fine to convert, but I think Isadora should handle 24/32 bit audio in all sample rates.

              This shouldn`t to too difficult comparing the wonderful work you did for video!

              many greetings

              Matthias

              1 Reply Last reply Reply Quote 2
              • WolandW
                Woland Tech Staff @kirschkematthias
                last edited by Woland

                @kirschkematthias said:

                no wav files can be imported?!?


                 Ah, so it's been telling you all along that the specific format of wav you're trying to import isn't currently supported and it's been telling you exactly what you can do to make your media compatible.

                That's a lot different than "no wave files can be imported", hence my confusion.

                We plan on implementing wider support for more types of audio files in the near future but for now you may need to convert your media to mp3 files and play them in the Movie Player if you want to use the higher bitrate, or convert them to 8/16-bit audio files as the dialog above suggests.

                It would be very helpful if you could submit a ticket with all of the info you've presented in this thread so that we have an easily-accessible record of everything.

                Also please check your forum message inbox, I'd like to invite you to join the beta-testing group so that you can help us make sure that we're meeting your audio needs.

                Best wishes,

                Woland

                TroikaTronix Technical Support
                New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                1 Reply Last reply Reply Quote 0
                • haradanH
                  haradan
                  last edited by

                  Hi there, nice to finally see Isadora 3 coming out! Dumb question, maybe, but I'd like to know if you recommend using Isadora 3 to run version 2 patches, even if the v3 license is not bought yet (the same way you previously recommended using version 2 to Izzy 1 users, with or without license). I intend to upgrade, but not quite yet.

                  Also, is there any specific issue if I intend to have both versions installed at the same time? Normally, the only thing needed to do was renaming the Isadora folder, but now I read about 32 and 64 bits plugins and I'm afraid to mess something if I just install the new version without taking some precautions. Thanks in advance!

                  Using Mac OS 10.14.6 Mojave, 2.7 GHz Intel Core i5, 8 GB RAM, SSD.

                  1 Reply Last reply Reply Quote 0
                  • JuriaanJ
                    Juriaan Tech Staff
                    last edited by

                    Hi there @haradan,


                    32 bit plugins won't run with Isadora 3, so basically the only thing that I found out the hard way is that you need 2 seperate plugin folders, if you don't Isadora 3 will say "Hell no". Other then that, running smooth with both versions installed at the same laptop.

                    Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                    Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                    Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

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                    • markM
                      mark
                      last edited by

                      @juriaan said:

                      is that you need 2 seperate plugin folders, if you don't Isadora 3 will say "Hell no".

                      Does it actually complain with a dialog? I would think it would just ignore the plugins it can't load. (I know I should know how it will behave, but I'm honestly unsure. @Woland ? Do you know?)

                      Best Wishes,
                      Mark

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                      WolandW 1 Reply Last reply Reply Quote 0
                      • WolandW
                        Woland Tech Staff @mark
                        last edited by

                        @mark said:

                        Does it actually complain with a dialog? I would think it would just ignore the plugins it can't load. (I know I should know how it will behave, but I'm honestly unsure. @Woland ? Do you know?)

                         Mixing 32 bit and 64 bit plugins in the same folder has been known to cause crashes on startup.

                        TroikaTronix Technical Support
                        New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                        TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                        TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                        | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                        WolandW SkulptureS 2 Replies Last reply Reply Quote 1
                        • WolandW
                          Woland Tech Staff @Woland
                          last edited by Woland



                          From the middle of the Release Notes article:

                          Plugin Updates

                          Please note that any 3rd-party FF, FFGL, or custom Isadora plugins will have to be 64bit in order to work with Isadora 3.

                          The previous 32bit FreeFrame effects cannot be loaded, so the official TroikaTronix FFGL Plugins have been updated to 64-bit format and uploaded to the TroikaTronix Plugin Page.

                          Do NOT mix 32bit and 64bit plugins in your plugin folders for Isadora 2 or 3 (this can cause issues when you launch the program!)

                          Please see this support article detailing where to install new plugins for Isadora 2 and 3 on Mac and Windows.



                          From the beginning of the Isadora 2 & 3: Installing External Plugins article:

                          Isadora 3 (64-bit) vs Isadora 2 (32-bit)

                          • Isadora 3 only accepts 64-bit plugins, 32-bit plugins cannot be loaded.
                          • Isadora 2 only accepts 32-bit plugins, 64-bit plugins cannot be loaded.
                          • Storing 32-bit and 64-bit plugins in the same folder can cause error messages and crashes on startup!


                          From the end of the Isadora 3: TroikaTronix Support Policy article:

                          Isadora 3 and Old 32-bit Plugins

                          It is also important to understand that Isadora 1 and Isadora 2 are 32-bit applications and that Isadora Patches created in Isadora 1 or 2 that rely on 32-bit third-party FreeFrame (FF), FreeFrameGL (FFGL), or custom Isadora plugins will be be difficult to transfer to Isadora 3, which is a 64-bit application and therefore does not support 32-bit plugins.



                          From the beginning of the read me file that comes with the download of the TroikaTronix FFGL Plugins for Isadora 2 & 3 from the new Plugins Page:

                          General Instructions

                          ⁃ The subfolders labelled “Macintosh” contain the TroikaTronix FFGL plugins for Mac which can be used with Isadora 2 AND Isadora 3.
                          ⁃ The subfolders labelled “Windows_32bit” contain the 32-bit TroikaTronix FFGL plugins for Windows 10 which can only be used with Isadora 2.
                          ⁃ The subfolders labelled “Windows_64bit” contain the 64-bit TroikaTronix FFGL plugins for Windows 10 which can only be used with Isadora 3.

                          TroikaTronix Technical Support
                          New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                          TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                          TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                          | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            sommerdi @Woland
                            last edited by

                            @woland

                            Is my understand correct to avoid crashes and errors, that i need two Mac's one for today projects in proofen v2 and one for testing the new v3 features until all plugin and audio are converted to 64?

                            OSX 10.13.6 / MBP 15 (late 2013) 2,6 GHz i7 , NVIDIA GeForce GT 750M 2048 MB / IZZY 3.0.7
                            OSX 11.6 / MBP 16 2.3 GHz i9 32GB / Radeon 5500 8GB
                            Motu Ultralite MKIII / BM Intensity USB3
                            located in Munich/Germany

                            WolandW 1 Reply Last reply Reply Quote 0
                            • WolandW
                              Woland Tech Staff @sommerdi
                              last edited by Woland

                              @sommerdi said:

                              Is my understand correct to avoid crashes and errors, that i need two Mac's one for today projects in proofen v2 and one for testing the new v3 features until all plugin and audio are converted to 64?

                              That is not correct. You can have Isadora 2 and Isadora 3 on the same computer, you just don't want to put 64-bit (Isadora 3 only) plugins in the folders for 32-bit (Isadora 2 only) plugins and vise-versa. 

                              Installing Isadora 3 and Isadora 2 on the same computer is not a problem. The only danger lies in:

                              • Manually importing 3rd-party plugins that are 32-bit into the Isadora 3 plugin folders
                              • Manually importing 3rd-party plugins that are 64-bit into Isadora 2 plugin folders
                              • Manually copying the contents of your Isadora 3 plugin folders into your Isadora 2 plugin folders
                              • Manually copying the contents of your Isadora 2 plugin folders into your Isadora 3 plugin folders

                              I'm unsure about what happens with any 3rd-party audio plugins you may have, but all the special, Mac-Only native audio plugins for Isadora 2 and 3 come from macOS itself and these should work just fine out of the box without any adjustments as soon as you download Isadora 3.

                              We've made 64-bit versions of the Artnet plugins, which can be found on the TroikaTronix Plugin page.

                              The GLSL Shaders are just text files so they are unaffected (they work in both Isadora 2 and Isadora 3)

                              We will be releasing a new 64-bit version of the Rutt-Etra plugin soon.

                              Old custom-made Isadora 2 plugins like readtextfromfile and JumpByName are 32-bit and cannot be loaded into Isadora 3 (because it's 64-bit)

                              We've made 64-bit versions of the TroikaTronix FFGL plugins which can be found on the TroikaTronix Plugin page. 

                              • For Mac and Windows
                                • There are some updates to existing Isadora 2 TT FFGL plugins, so go get updated versions.
                                • Isadora 2 and Isadora 3 have separate directories for FFGL plugins.
                                • If you have any 3rd-party FFGL plugins from elsewhere, don't manually install them in the Isadora 3 directory unless you are certain that they are 64-bit.
                                • Do not copy the contents of the Isadora 2 FFGL folder into the Isadora 3 FFGL folder
                                • Do not copy the contents of the Isadora 3 FFGL folder into the Isadora 2 FFGL folder
                              • For Mac: 
                                • The format Mark used allows them to work in Isadora 2 and 3 (the same is NOT true of the Windows 10 TT FFGL plugins)
                              • For Windows 10
                                • You should not install any of the 32-bit (Isadora 2) TT FFGL plugins in the Isadora 3 FFGL directory. 

                              TroikaTronix Technical Support
                              New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                              TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                              TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                              | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                              • haradanH
                                haradan
                                last edited by

                                Thanks @Juriaan and @Woland, it IS a lot of info. Thankfully, Mark's recent post also helped!

                                I've another dumb question! Now that I'm running v.3, the usual Isadora behavior of displaying a preview in case there was no real Stage seems to be gone! Normally, I program in my laptop without an external monitor and Isadora would display the Stage Preview when I pressed CMD-G. But now, this doesn't work anymore. And forcing the Stage Preview (in the menu) doesn't do the trick, because it only shows the window if Isadora is the top application (ticking or unticking the Floating Stage Windows in the preferences doesn't change this behavior).

                                Since many times I trigger Isadora from QLab,  I need to be able to watch the Stage while Isadora is on the background even if I don't have an external monitor. How is this accomplished in the new version? 


                                Thanks in advance, I hope I was clear enough! Cheers.

                                Using Mac OS 10.14.6 Mojave, 2.7 GHz Intel Core i5, 8 GB RAM, SSD.

                                tomthebomT WolandW markM 3 Replies Last reply Reply Quote 1
                                • tomthebomT
                                  tomthebom @haradan
                                  last edited by

                                  @haradan

                                  It needs an extra shift + command + F to force a stage preview before you can toggle it on and off with command + G...

                                  Izzy 3.2.6 ARM on MBP14'/2023/M2 Pro/ macOS 13.5

                                  1 Reply Last reply Reply Quote 1
                                  • SkulptureS
                                    Skulpture Izzy Guru @Woland
                                    last edited by

                                    @woland said:

                                    @mark said:
                                    Does it actually complain with a dialog? I would think it would just ignore the plugins it can't load. (I know I should know how it will behave, but I'm honestly unsure. @Woland ? Do you know?)
                                     Mixing 32 bit and 64 bit plugins in the same folder has been known to cause crashes on startup.

                                     Yes I can vouch for this! Caught me out a few times. 

                                    Graham Thorne | www.grahamthorne.co.uk
                                    RIG 1: Windows 11, AMD 7 Ryzen, RTX3070, 16gig RAM. 2 x M.2 SSD. HD. Lenovo Legion 5 gaming laptop.
                                    RIG 2: Windows 11, Intel i19 12th Gen. RTX3070ti, 16gig RAM (ddr5), 1x M.2 SSD. UHD DELL G15 Gaming laptop.
                                    RIG 3: Apple rMBP i7, 8gig RAM 256 SSD, HD, OS X 10.12.12

                                    1 Reply Last reply Reply Quote 1
                                    • WolandW
                                      Woland Tech Staff @haradan
                                      last edited by

                                      @haradan said:

                                      How is this accomplished in the new version? 

                                       You could also use a Control Panel with a small Stage Preview Control and make sure not to put the QLab application over that small section of the control Panel.

                                      TroikaTronix Technical Support
                                      New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                      TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                      TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                                      | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

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                                      • markM
                                        mark @haradan
                                        last edited by mark

                                        @haradan said:

                                        because it only shows the window if Isadora is the top application

                                        Actually, you've identified a bug: if you untick the "Floating Stage Windows" after you've already shown the preview once, they will ignore the setting and still "float." However, if you restart Isadora with this box unticked, I'm 99% sure it will work. Give it a try.

                                        @DusX, please add this bug to the sheet: "Name: Preview Windows Don't Update Configuration Once They've Been Shown" (This is because we're holding on to preview windows when they are hidden, to speed up the showing of many previews on Windows. This was to deal with the fact the Window/OpenGL context creation is so bloody slow on Windows.)

                                        Best Wishes,
                                        Mark

                                        Media Artist & Creator of Isadora
                                        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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