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    [ANSWERED] Strange Crashes​

    Hardware
    crash
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    • craigwC
      craigw
      last edited by Woland


      Hi, my Mac Pro running High Sierra 10.13.6 crashes while running Izzy 3.06 almost within 15 minutes after launching. Today I opened a blank new file with nothing built yet.

      May be hardware problem, I'm not sure.

      I'll attach some docs. It looks like I can only attach one doc at a time.

      Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

      MichelM 1 Reply Last reply Reply Quote 0
      • MichelM
        Michel Izzy Guru @craigw
        last edited by

        @craigw

        Please upgrade to version 3.0.7. Read the post from @mark https://community.troikatronix...

        Best Michel

        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

        1 Reply Last reply Reply Quote 0
        • craigwC
          craigw
          last edited by

          Copy, Thanks

          Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

          1 Reply Last reply Reply Quote 0
          • craigwC
            craigw
            last edited by

            Hmm, I updated to 3.0.7 and just had a blackout for about 1-2 seconds on all the video monitor outputs(GUI and Stages) and then everything is back to normal. I've been seeing this for a month or so now, I think it's only when I'm running Isadora, but I'm not sure.

            Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

            MichelM markM 2 Replies Last reply Reply Quote 0
            • MichelM
              Michel Izzy Guru @craigw
              last edited by

              @craigw

              The only thing I can think of is that somehow the connection to an attached display/projector was lost for a few seconds (I sometimes have this with certain Acer projectors), in this case you would see this on all connected displays and also on the laptop. If this is not the case please submit a ticket. https://support.troikatronix.c...

              Best Michel

              Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

              1 Reply Last reply Reply Quote 1
              • markM
                mark @craigw
                last edited by

                @craigw said:

                Hmm, I updated to 3.0.7 and just had a blackout for about 1-2 seconds on all the video monitor outputs(GUI and Stages) and then everything is back to normal.

                 Keep us updated on this behavior.

                Best Wishes,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                1 Reply Last reply Reply Quote 0
                • craigwC
                  craigw
                  last edited by

                  Ok,

                  It doesn't happen often enough to quickly track it down.

                  Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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                  • WolandW
                    Woland Tech Staff
                    last edited by

                    @craigw said:

                    Mac Pro

                     Trash can, right? Not a customized (old guard) cheese-grater?

                    TroikaTronix Technical Support
                    New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                    | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    1 Reply Last reply Reply Quote 0
                    • craigwC
                      craigw
                      last edited by

                      Yes, Trash can.

                      Mac OS Ventura 2017 MacPro, 32g Ram ,AMD FirePro D700 6144 MB. Isadora v3.2.6 Los Angeles CA

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