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    [Fixed] Text Draw Font Issue

    Troubleshooting and Bug Reports
    text draw actor font
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    • S
      SSlezas
      last edited by DusX

      Re: [[ANSWERED] Font not listed in Text Draw Actor](/topic/6581/answered-font-not-listed-in-text-draw-actor)

      Did this ever get resolved?  I'm having a similar issue where I just moved a show file from my windows 10 programming computer to a Mac playback machine (OS X 10.14.6).  Everything is coming up fine, except for the 1 special font I'm using (https://www.dafont.com/casio-f...).  I have it installed on the playback machine and the text draw actor sees it, but does not display it correctly.  It is substituting a more bland font.  Any ideas?  Font works fine in other apps on the mac.

      Thanks!

      JuriaanJ markM 2 Replies Last reply Reply Quote 0
      • JuriaanJ
        Juriaan Tech Staff @SSlezas
        last edited by

        @DusX 

        Do you have a status update?

        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

        1 Reply Last reply Reply Quote 0
        • jfgJ
          jfg
          last edited by

          I have similar problem with different fonts. I join a zip file with one of these font and the izzy file

          best

          Jean-François

          Archiv.zip

          • Izzy 3.2.6, Mac OS 14.1 Sonoma:
          - MacBook Pro M1 Max 16" 64GB RAM
          • Izzy 3.2.6, Mac OS 10.14.6 (Mojave):
          - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB )
          - MacBook Pro 2015 (16GB RAM) 2,8 GHz Intel Core i7;

          Located in Bremen, Germany

          1 Reply Last reply Reply Quote 0
          • WolandW
            Woland Tech Staff
            last edited by

            @jfg @SSlezas 

            If both of you could please open a new support ticket using the link in my signature we'd really appreciate it. It'll make it much easier for us to converse with you about your specific font, keep track of your issue, and log which fonts are being problematic. Obviously we can't test Isadora with every font ever created, so we really appreciate it when users identify problem fonts for us so that we can look into why they are misbehaving. Please provide a description of the issue, the problem fonts, and (if you can) please let us know if the chosen font has trouble on both Mac and Windows or just one operating system. Any and all information helps us log the issue with more detail in our issue-tracker, which means we can be more thorough. Thank you both for helping us make Isadora the best that it can be ❤

            Best wishes,

            Woland

            TroikaTronix Technical Support
            New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
            TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
            TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

            | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

            1 Reply Last reply Reply Quote 0
            • markM
              mark @SSlezas
              last edited by mark

              @sslezas said:

              Did this ever get resolved?  I'm having a similar issue where I just moved a show file from my windows 10 programming computer to a Mac playback machine (OS X 10.14.6).  Everything is coming up fine, except for the 1 special font I'm using (https://www.dafont.com/casio-f...).

               Thing is, macOS does not seem to like this font. In Apple's Font Book app you can preview any font. For example, previewing Arial I see




              But if I preview the font you mentipon (casio-fx-702p.ttf) in Font Book I see this:



              And yet, in Text Edit, if I choose the font, it works:


              That fact that it won't preview tells me something is wrong, because the Preview function in Font Book works for all other fonts.

              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

              markM 1 Reply Last reply Reply Quote 0
              • markM
                mark @mark
                last edited by

                @jfg @Juriaan @SSlezas 

                So, further investigation shows some kind of inconsistency in MacOS font creation functions.

                I was using "CTFontDescriptorCreateWithAttributes" to create the font, which is the recommended function for this sort of thing. But if I change the code to use CTFontCreateWithName (older, not so much recommended) it actually will render the casio font.

                I've updated the code in 3.0.8b27 (internal build) to work this way. I will leave it up to the beta testers and @Woland to determine if this leads to other problems

                Best Wishes,
                Mark

                Media Artist & Creator of Isadora
                Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                jfgJ 1 Reply Last reply Reply Quote 1
                • jfgJ
                  jfg @mark
                  last edited by

                  @mark @Woland 

                  It is a sysiphus work. I have only tested some of them and I hope it will result in a useful pattern:

                  Bradley Hand

                  Brush script MT

                  Lucida Handwriting

                  Savoye LET

                  Goudy Old Style italic and bold. (Regular is correct)

                  Bodoni 72 regular (italic and bold correct)

                  Bodoni 72 Old style regular (italic and bold correct)

                  Bodoni 72 smallcaps

                  Book Antiqua (only regular is correct)

                  Bookman Old Style (only regular is correct)

                  Calisto MT (only regular is correct)

                  Century Gothic (only regular is correct)

                  Century schoolbook (only regular is correct)

                  best

                  Jean-François

                  • Izzy 3.2.6, Mac OS 14.1 Sonoma:
                  - MacBook Pro M1 Max 16" 64GB RAM
                  • Izzy 3.2.6, Mac OS 10.14.6 (Mojave):
                  - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB )
                  - MacBook Pro 2015 (16GB RAM) 2,8 GHz Intel Core i7;

                  Located in Bremen, Germany

                  1 Reply Last reply Reply Quote 1
                  • WolandW
                    Woland Tech Staff
                    last edited by

                    I have confirmed this as fixed in the most recent internal beta, so it'll be solved for the next public release.

                    TroikaTronix Technical Support
                    New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                    | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    1 Reply Last reply Reply Quote 1
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