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    Unable to start Isadora with NON "Pete" Free Frame plug-ins

    Troubleshooting and Bug Reports
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    • DusXD
      DusX Tech Staff
      last edited by

      I have just added many more of my freeframe archive to my freeframe folder.. and after clearing up a few ID conflicts, Isadora opens without error.
      However, If I create the simplest patch (movieplayer + projector) I crash instantly everytime I try to show stage (or force stage)
      I have just submitted a number of crash reports. Hopefully this will help.
      At this point I don't know which plugin is causing the crash since there is no further feedback from Isadora.
      If I have time.. I will remove each individually and retest.
      I know that this shouldn't relate to @CitizenJoe 's problem, if starting clean is still causing the errors, but perhaps it will give some insight.

      Troikatronix Technical Support

      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
      • Isadora Add-ons: https://troikatronix.com/add-ons/
      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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      • CitizenJoeC
        CitizenJoe
        last edited by

        @DusX That's exactly what's happening to me using version f24.

        The newer version crashes on start up.

        Cheers,

        Hugh

        Hugh in Winnipeg - All test machines, Win10 Pro, 64 bit, OS SSD and separate data SSD.

        1. new laptop: Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6
        2. old desktop: Dell T5500 2009, Dual Quad Core Processor E5530, 12 gigs, 2x Radeon 5750... Still works well!
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        • DusXD
          DusX Tech Staff
          last edited by

          Hmm.
          I am using the latest release.
          and just now tested f24.

          F24, reacts the same.. I can open, load patch, crashes when trying to show stage.

          Troikatronix Technical Support

          • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
          • Isadora Add-ons: https://troikatronix.com/add-ons/
          • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

          Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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          • markM
            mark
            last edited by

            Dear DusX + Citizen Joe,

            OK. So it's not an isolated problem. I will solve this. But first, we need to get you both up to a new version because, to debug the crash reports you're sending on Windows requires that I have an exact snapshot of the source code. I have this for 1.3.1f02, but you're not using that version. (I must have provided it to you along the way somehow, and I didn't take care to make this snapshot because I wasn't ready to put it on the pre-release page.)
            So, I'm going to get 1.3.1f04 out in the next 24-48 hours and then you'll need to do these crashes again for me. I'm sorry for the trouble on that.
            But finally, to be ultra clear:
            1) If the FF plugins in question **are not** in the FreeFrame folder, there is no crash at all, yes?
            2) If the FF plugins in question **are** in the FreeFrame folder, there is a crash, but you're not actually using the FF plugins you added, right?
            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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            • CitizenJoeC
              CitizenJoe
              last edited by

              Hi Mark,

              I must say that there is a certain comfort in not being alone....

              To answer your questions, 1) correct; 2) Isadora crashes on start up, so I can't get any further.

              Thank you,

              Hugh

              Hugh in Winnipeg - All test machines, Win10 Pro, 64 bit, OS SSD and separate data SSD.

              1. new laptop: Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6
              2. old desktop: Dell T5500 2009, Dual Quad Core Processor E5530, 12 gigs, 2x Radeon 5750... Still works well!
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              • DusXD
                DusX Tech Staff
                last edited by

                Mark.
                Yes to both.
                In my case the crash is only when opening the stage.
                I just triple checked this, and have it narrowed down to a sub folder of freeframe fx (~90).
                Isadora will crash if I have the freeframes in the folder when I open Isadora (no errors reported), and even with a blank/new patch show the stage (not a single actor added to the patch)

                I will send a crash report of the crash with a blank patch in just a moment.

                Troikatronix Technical Support

                • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                • Isadora Add-ons: https://troikatronix.com/add-ons/
                • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

                Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                • DusXD
                  DusX Tech Staff
                  last edited by

                  I have found that I have 3 freeframe files causing this crash.
                  I have emailed them to Mark for further investigation.

                  I would like to add that in general freeframe is working very well for me.. I even have complex freeframes like Whorld (uses external files to generate visuals) running without any problems.

                  Troikatronix Technical Support

                  • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                  • Isadora Add-ons: https://troikatronix.com/add-ons/
                  • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

                  Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                  • markM
                    mark
                    last edited by

                    Dear DusX + Citizen Joe,

                    Well, Ryan's FreeFrame plugins work just fine on Windows 7 64-bit. Sigh... the saga continues. I'm working on compiling the new version as we speak. Then I'll be able to take a stab at your crash reports.
                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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                    • DusXD
                      DusX Tech Staff
                      last edited by

                      I have submitted all the data I can gather.
                      Let me know if anything else will help.

                      Troikatronix Technical Support

                      • New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                      • Isadora Add-ons: https://troikatronix.com/add-ons/
                      • My Add-ons: https://troikatronix.com/add-ons/?u=dusx

                      Running: Win 11 64bit, i7, M.2 PCIe SSD's, 32gb DDR4, nVidia GTX 4070 | located in Ontario Canada.

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                      • CitizenJoeC
                        CitizenJoe
                        last edited by

                        Hi Mark,

                        I submitted the bug report - sorry it took so long.

                        BUT - you've made some changes I think!  The "continue" option in the report worked a charm and I was able to load Isadora after a fatal crash!  Even those 2 suspect actors loaded and WORKED as they should!! Very exciting.

                        I haven't the opportunity to continue my research tonight, but this is great so far!

                        Thanks,

                        Hugh

                        Hugh in Winnipeg - All test machines, Win10 Pro, 64 bit, OS SSD and separate data SSD.

                        1. new laptop: Dell 7560, i9 11950H, 64 gigs, NVIDIA RTX A4000 w/8 GB GDDR6
                        2. old desktop: Dell T5500 2009, Dual Quad Core Processor E5530, 12 gigs, 2x Radeon 5750... Still works well!
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                        • markM
                          mark
                          last edited by

                          Dear Hugh,

                          Well then, we're very close. FreeFrame plugins are supposed to return a code that says FF_UNSUPPORTED when you ask it if it has a feature and that feature is unsupported. Your problem plugins are returning FF_FAIL, which, by the book is the wrong response. I guess I should simply be looking for FF_SUPPORTED, which is what I'm going to do.
                          So I think you'll have everything working in the next version.
                          Best Wishes,
                          Mark

                          Media Artist & Creator of Isadora
                          Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

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