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    [SOLVED BY v3.1.1] Izzy 3.1: Problem with Monitor and Stage Preview Controls

    Troubleshooting and Bug Reports
    izzy 3.1 monitor stage preview bug
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    • Mr_JM
      Mr_J @mark
      last edited by

      hi @mark this is with OSX 10.15.7 running on a intel MBP (16 inch, 2019) 

      Izzy 3.2.6 | MBP (16-inch, 2023) M2 Max 96GB | macOS 13.2.1
      Izzy 3.2.6 | MBP (16-inch, 2019) 2.3 GHz 8-Core i9 64GB AMD Radeon Pro 5600M 8 GB | macOS 10.15.7

      markM Mr_JM 2 Replies Last reply Reply Quote 0
      • markM
        mark @Mr_J
        last edited by

        @mr_j

        So, according to your subject line, that means you're on the AMD Radeon GPU, yes?

        Best Wishes,
        Mark

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

        Mr_JM 1 Reply Last reply Reply Quote 0
        • Mr_JM
          Mr_J @Mr_J
          last edited by

          @ mark and just tried running v3.1 on OSX 10.12.6 on my MBP (early 2013) and the simple setup is working as it should, so something to do with 10.15 Catalina?

          Izzy 3.2.6 | MBP (16-inch, 2023) M2 Max 96GB | macOS 13.2.1
          Izzy 3.2.6 | MBP (16-inch, 2019) 2.3 GHz 8-Core i9 64GB AMD Radeon Pro 5600M 8 GB | macOS 10.15.7

          1 Reply Last reply Reply Quote 0
          • Mr_JM
            Mr_J @mark
            last edited by

            @mark yes, the MBP (16-inch, 2019) running OSX 10.15.7 is has an AMD Radeon Pro 5600M 8 GB (with Intel UHD Graphics 630 1536 MB)

            Izzy 3.2.6 | MBP (16-inch, 2023) M2 Max 96GB | macOS 13.2.1
            Izzy 3.2.6 | MBP (16-inch, 2019) 2.3 GHz 8-Core i9 64GB AMD Radeon Pro 5600M 8 GB | macOS 10.15.7

            markM 1 Reply Last reply Reply Quote 0
            • markM
              mark @Mr_J
              last edited by

              @mr_j

              Thanks. We're on it. (And @bonemap I'm sorry we missed this from your beta reports; it's not showing up on any machines we test on so I guess it got overlooked.)

              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

              bonemapB 1 Reply Last reply Reply Quote 1
              • bonemapB
                bonemap Izzy Guru @mark
                last edited by

                @mark

                I am on MBP 16" intel AMD Radeon Pro 5500M OS 11.6 it is also affecting a second machine with very similar specs.

                Best Wishes

                Russell

                http://bonemap.com | Australia
                Izzy STD/USB 3.2.6 | + Beta 3.x.x
                MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.1.2 Sonoma
                Mac Studio 2023 M2 Ultra 128GB | OSX 14.1.2 Sonoma
                A range of deployable older Macs

                1 Reply Last reply Reply Quote 0
                • ddukeD
                  dduke
                  last edited by

                  Strange ssue in stage setup :
                  MacBook Pro (15-inch, 2017)
                  2,9 GHz Intel Core i7 quatre cœurs
                  16 Go 2133 MHz LPDDR3

                  Radeon Pro 560 4 Go
                  Intel HD Graphics 630 1536 Mo


                  Sound engineer, art video, director, musician, composer...

                  markM 1 Reply Last reply Reply Quote 0
                  • markM
                    mark @dduke
                    last edited by

                    @dduke @bonemap @Mr_J

                    Yes, it's all the same problem. I have been able to reproduce it on Catalina *only*. On Big Sur and Mojave it works. (@bonemap, FYI, we are no longer actively testing on El Capitan -- I don't even have a copy of that to try; but I reckon if I solve it for Catalina it will solve it for all.)

                    I am in the code right now working on this. Sorry for our mistake.

                    Best Wishes,
                    Mark

                    Media Artist & Creator of Isadora
                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                    markM bonemapB 2 Replies Last reply Reply Quote 1
                    • markM
                      mark @mark
                      last edited by

                      @dduke @bonemap @Mr_J @barneybroomer

                      You have all just received an email with a link to a version that should solve this problem. Please give it a try and let me know (by replying to my email) if it solves the issue.

                      Best Wishes,
                      Mark

                      Media Artist & Creator of Isadora
                      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                      ddukeD 1 Reply Last reply Reply Quote 0
                      • bonemapB
                        bonemap Izzy Guru @mark
                        last edited by bonemap

                        @mark said:

                        @bonemap, FYI, we are no longer actively testing on El Capitan

                         Hi Mark,

                        Thanks for letting me know.  My machines are running Big Sur 11.6 and have been exhibiting the problem. The fix is good!

                        I had a look on an older MacBook Pro running High Sierra and the issue didn't present there. Perhaps the report that it affects retina displays is the case.

                        best wishes

                        Russell

                        http://bonemap.com | Australia
                        Izzy STD/USB 3.2.6 | + Beta 3.x.x
                        MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.1.2 Sonoma
                        Mac Studio 2023 M2 Ultra 128GB | OSX 14.1.2 Sonoma
                        A range of deployable older Macs

                        1 Reply Last reply Reply Quote 0
                        • ddukeD
                          dduke @mark
                          last edited by

                          @mark

                          Thanks Mark.

                          As Bonemap, my machine runs Big Sur 11.6.
                          I didn't received any email.

                          Best wishes.

                          Didier

                          Sound engineer, art video, director, musician, composer...

                          markM 1 Reply Last reply Reply Quote 0
                          • markM
                            mark @dduke
                            last edited by

                            @dduke said:

                            I didn't received any email.

                             Hmmmm... I sent it to the email account associated with your account here on the forum. Junk mail maybe? Anyway, I think we've verified that the fix works.

                            Best Wishes,
                            Mark

                            Media Artist & Creator of Isadora
                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                            markM 1 Reply Last reply Reply Quote 0
                            • markM
                              mark @mark
                              last edited by

                              @dduke @Mr_J @bonemap

                              Isadora v3.1.1 solves this issue. You can download it now from the Get It page.

                              Best Wishes,
                              Mark

                              Media Artist & Creator of Isadora
                              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                              Mr_JM 1 Reply Last reply Reply Quote 1
                              • Mr_JM
                                Mr_J @mark
                                last edited by

                                Thanks @mark can confirm 3.1.1 has fixed this problem, many thanks for your speedy resolution

                                Izzy 3.2.6 | MBP (16-inch, 2023) M2 Max 96GB | macOS 13.2.1
                                Izzy 3.2.6 | MBP (16-inch, 2019) 2.3 GHz 8-Core i9 64GB AMD Radeon Pro 5600M 8 GB | macOS 10.15.7

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