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    Flashing video output while editing in patch

    Troubleshooting and Bug Reports
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    • em_txE
      em_tx
      last edited by

      Hello there,


      I am experiencing weird flashing of video output while I am opening or editing parameters in Isadora. 

      Does anybody have a similar experience?

      Thanks. 

      Dell G5 5587, i7 8750 H @ 2.20, NVMe Intel 512 GB, 2TB HDD, NVidia GTX 1060 6GB, MaxQ, RAM 32GB, Win 10
      Isadora 3

      markM 1 Reply Last reply Reply Quote 0
      • markM
        mark @em_tx
        last edited by mark

        @em_tx said:

        I am experiencing weird flashing of video output while I am opening or editing parameters in Isadora. 

        One thing that helps us help you is if you give us information about your platform and operating system in your signature line. Please follow these instructions.

        So please update your signature line and so we can at least know if you're on macOS or Windows, and what version of Isadora you are using. Then we can help you more.

        Best Wishes,
        Mark

        Media Artist & Creator of Isadora
        Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

        em_txE 1 Reply Last reply Reply Quote 1
        • em_txE
          em_tx @mark
          last edited by

          @mark

          Yes, of course I will. Here is the video of what it does so far:

          Dell G5 5587, i7 8750 H @ 2.20, NVMe Intel 512 GB, 2TB HDD, NVidia GTX 1060 6GB, MaxQ, RAM 32GB, Win 10
          Isadora 3

          em_txE 1 Reply Last reply Reply Quote 0
          • em_txE
            em_tx @em_tx
            last edited by

            @em_tx

            I use a special - clean instal for show. But even on "all works and tests" 21H1 I have a same problem. Firmware version is 1.9.0.

            Isadora version: 3.0.8.f12. I am quite reluctant to upgrade before the show if I am not 100% sure it is going to go well, since patch is little complicated.

            Thanks @mark for care.

            K

            T

            Dell G5 5587, i7 8750 H @ 2.20, NVMe Intel 512 GB, 2TB HDD, NVidia GTX 1060 6GB, MaxQ, RAM 32GB, Win 10
            Isadora 3

            markM 1 Reply Last reply Reply Quote 0
            • markM
              mark @em_tx
              last edited by

              @em_tx said:

              Isadora version: 3.0.8.f12. I am quite reluctant to upgrade before the show if I am not 100% sure it is going to go well, since patch is little complicated.

              Never upgrade before a show!!!!! (I have done it [like everyone else at one point I suppose] and have gotten "bit".)

              But I take it since you say 3.0.8f12, that's the version you're using?

              Is the issue with video capture? You've got the Live Capture Settings window open...

              One thing: that window needs to render into an OpenGL context to show you thumbnail. The stage also needs to render into an OpenGL context. So while they should not interfere, just verify for me that the problem still exists when the Live Capture Window is closed.

              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

              em_txE 1 Reply Last reply Reply Quote 0
              • J
                jedlag
                last edited by jedlag

                Hi have the same Problem

                I open an audiofile with windows media player, put it on repeat, turn the sound from mediaplayer off, minimize it and the flashing is gone...

                 (think it has something to do with the Screensaver or windows aero) because this is my easy way to turn screensaver off

                AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz NVIDIA GeForce GTX 1660 TI MAX-Q , 16,0 GB RAM, Windows 10 Home 21H1, Isadora 3.2

                1 Reply Last reply Reply Quote 0
                • em_txE
                  em_tx @mark
                  last edited by

                  @mark

                  Dear Mark, 

                  yep. I am not eager to update before the show, but I was surprised a bit from this behaviour. But thanks for reminder. Cause it is tempting. But I need to be on stage, so it it would be disaster if something goes wrong.

                  I see the flashes on output basically whatever actor I open from those I can open - like for instance mapping icon of the Projector actor.

                  In a patch - I have IR tracking via Eyes++ and blob decoder (I am also experiencing flashing on the preview "screen" of Eyes+ (routing is via Black Magic Intensity Shuttle USB 3.1). It works, but it is worrying, cause I am experiencing random crashes by starting it up. Once it works, it stable.

                  Wii - not working, I can not figure out how to get Wii input as OSC on the Windows and noone seems to know. So unfortunately no input there.

                  OSC triggers

                  Audio triggers

                  It is fairly not so complicated on interfacing side. 

                  Originally, patch had been upgraded from Isa2 on Mac. I had somehow better results when I did clean new tests in Isa3, than this upgraded files.

                  Thank you very much!!!

                  Warm regards, 

                  Tomas

                  Dell G5 5587, i7 8750 H @ 2.20, NVMe Intel 512 GB, 2TB HDD, NVidia GTX 1060 6GB, MaxQ, RAM 32GB, Win 10
                  Isadora 3

                  WolandW 1 Reply Last reply Reply Quote 0
                  • WolandW
                    Woland Tech Staff @em_tx
                    last edited by

                    @em_tx

                    Do you also see this flickering in, for example, a floating stage preview or a Stage Preview Control? If not, it's possible that the problem is with the cable between the projector and the computer, or that the issue is the projector itself.

                    Also, we'd love it if you could send us the version of the patch that was misbehaving on Windows, along with the details of your setup (what you're using for live capture, output, display, etc) so that we can try to replicate the issue and, if it's a bug on our side, squash it.

                    Best wishes,

                    Woland

                    TroikaTronix Technical Support
                    New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                    | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    1 Reply Last reply Reply Quote 0
                    • G
                      Gaspar
                      last edited by

                      Just in case it helps,

                      I'm on windows 10, specs in the signature.

                      I found "curious" flickering on STAGE - Same behavior on 3.1.1 and on 3.0.8

                      STAGE flickers "only every second time" I click on any of the items at menu bar (concides whith the menu rolling down).

                      It only happens if I have a preview window in the control panel

                      It STOPS happening if I click once to open another window (i.e. notepad) and come back to ISADORA.

                      So for me it is not a big deal, since the workaround is quite simple  😉


                      Cheers,

                      Gaspar

                      Windows 10 64bit version 2004, i7 9700, M.2 SSD for system and SSD 2xRaid for data, 32Gb Ram, nVidia RTX 2070 (mobile) | located in Majorca / Spain

                      JuriaanJ 1 Reply Last reply Reply Quote 0
                      • JuriaanJ
                        Juriaan Tech Staff @Gaspar
                        last edited by

                        @gaspar

                        Hi there! 

                        Please submit a technical support ticket by using the following form;

                        https://support.troikatronix.c...

                        If you have dedicated Nvidia drivers, you can also force Isadora to use the dedicated Graphics card. More information can be found in our KB Article

                        Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                        Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                        Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

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