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    [ANSWERED / SOLVED] No stage output on Isadora 3.0.7

    How To... ?
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    • jfgJ
      jfg @jserembe
      last edited by

      @jserembe said:

      It is an mp4, 835x1200 pixels (vertical video).

       Which codec?

      best

      Jean-François 

      • Izzy 3.2.6, Mac OS 14.1 Sonoma:
      - MacBook Pro M1 Max 16" 64GB RAM
      • Izzy 3.2.6, Mac OS 10.14.6 (Mojave):
      - Mac Pro 5.1 middle 2012 (3,33 GHz 6-Core Intel Xeon, 32GB RAM, Radeon RX 580 8 GB )
      - MacBook Pro 2015 (16GB RAM) 2,8 GHz Intel Core i7;

      Located in Bremen, Germany

      J 1 Reply Last reply Reply Quote 0
      • J
        jserembe @jfg
        last edited by

        Codec is H264 from Premiere

        J 1 Reply Last reply Reply Quote 0
        • J
          jserembe @jserembe
          last edited by

          I also tried HAP exporting a 1920x1080 video. Still no image on the stage. But I can hear it playing.

          bonemapB 1 Reply Last reply Reply Quote 0
          • bonemapB
            bonemap Izzy Guru @jserembe
            last edited by bonemap

            @jserembe

            Hi,

            Have you seen any other videos working in Isadora on your system?

            Here is a test patch, linked below, that plays a video and another scene with a non-video animation. You can download and try this patch to see if it works on your system? If you are seeing the 'rosette' video try placing your video into the video bin and playing it through the test patch. Does it appear or not?

            Best Wishes

            Russell

            test.zip

            http://bonemap.com | Australia
            Izzy STD/USB 3.2.6 | + Beta 3.x.x
            MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.1.2 Sonoma
            Mac Studio 2023 M2 Ultra 128GB | OSX 14.1.2 Sonoma
            A range of deployable older Macs

            J 1 Reply Last reply Reply Quote 0
            • J
              jserembe @bonemap
              last edited by

              @bonemap I have played videos in Isadora before - but not for awhile. Have updated since then. The text video does not play either.

              bonemapB 1 Reply Last reply Reply Quote 0
              • bonemapB
                bonemap Izzy Guru @jserembe
                last edited by

                @jserembe

                Hi,

                OK, let's reset Isadora preferences on your system.  Please try to following the directions for resetting Isadora preferences here:

                https://support.troikatronix.c...

                I see you are using Isadora 3.0.7. 

                Can you provide your computer system information i.e. what model and year, what Operating System number?

                Best Wishes

                Russell

                http://bonemap.com | Australia
                Izzy STD/USB 3.2.6 | + Beta 3.x.x
                MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.1.2 Sonoma
                Mac Studio 2023 M2 Ultra 128GB | OSX 14.1.2 Sonoma
                A range of deployable older Macs

                J 1 Reply Last reply Reply Quote 0
                • J
                  jserembe @bonemap
                  last edited by

                  @bonemap I reset preferences - did not help.

                  MacOS 11.5.2   IMac 27in  

                  4.2 GHz Quad-Core Intel Core i7   

                  24 GB 2400 MHz DDR4

                  Radeon Pro 580 8 GB

                  bonemapB 1 Reply Last reply Reply Quote 0
                  • bonemapB
                    bonemap Izzy Guru @jserembe
                    last edited by

                    @jserembe said:

                    MacOS 11.5.2   IMac 27in  4.2 GHz Quad-Core Intel Core i7   24 GB 2400 MHz DDR4Radeon Pro 580 8 GB

                     Hi,

                    That sounds like a really capable machine. If you are not in the middle of preparing for a show you could consider upgrading Isadora to the latest version 3.1.1. and see if that helps.

                    However, if you require to continue working with Isadora 3.0.7, I suggest you open a support ticket and get the team to assist you with finding a solution.

                    https://support.troikatronix.c...

                    Best Wishes

                    Russell

                    http://bonemap.com | Australia
                    Izzy STD/USB 3.2.6 | + Beta 3.x.x
                    MBP 16” 2019 2.4 GHz Intel i9 64GB AMD Radeon Pro 5500 8 GB 4TB SSD | 14.1.2 Sonoma
                    Mac Studio 2023 M2 Ultra 128GB | OSX 14.1.2 Sonoma
                    A range of deployable older Macs

                    J MichelM 2 Replies Last reply Reply Quote 0
                    • J
                      jserembe @bonemap
                      last edited by

                      @bonemap OMG - the update did it. Genius. Thanks so much for your assistance!

                      1 Reply Last reply Reply Quote 1
                      • MichelM
                        Michel Izzy Guru @bonemap
                        last edited by

                        @bonemap @jserembe

                        Version 3.0.7 will not work on Big Sur (no output on the stage). If you have Big Sur you have to upgrade Isadora.

                        Best Michel

                        Michel Weber | www.filmprojekt.ch | rMBP (2019) i9, 16gig, AMD 5500M 8 GB, OS X 10.15 | located in Winterthur Switzerland.

                        1 Reply Last reply Reply Quote 2
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