[ANSWERED] Invalid Texture or Format

lmtech

Every time I boot Isadora on my computer I get the following error:

"Isadora has experienced an unexpected error.

Condition: Invalid Texture Format.

File: CGLTexture.cpp

Line: 1109"

This is a new installation, I have tried uninstalling and reinstalling Isadora, with no change.

System info:

DusX

@lmtech

Make sure you have set Isadora to use the dedicated graphics card:
Windows: Laptop Configuration of Integrated (Onboard) and Dedicated Graphics Cards for Isadora 2 and 3 : TroikaTronix

ALSO be sure you have updated your AMD driver to the lastest release. I have had a couple users this past month or two on AMD cards reporting this issue, and a driver update has been the primary fix.

Shreeswifty

i get the same error with AMD, new install of IZZY 3.2.6

i cannot get rid of the error and it's crashing isadora

WINDOWS 10, ALL UPDATES

AMD RADEON RX 580 Latest Adrenalin Edition Drivers

Intel(R) Xeon(R) CPU E5-1603 v3 @ 2.80GHz 2.80 GHz

64 GB RAM

please help

DusX

@shreeswifty

I have seen a few users with this issue with AMD gpus.
In each case it has been one of three things.

Isadora needs to be set to ONLY use the dedicated GPU (configure)
Drivers needed to be updated for the AMD gpu (go to AMD's website and get the latest, sometimes machine suppliers don't provide the latest versions)
The system had some corrupted system files.. Often running SFC and/or DISM would fix the issue. (How to Repair Corrupted Windows System Files with the SFC and DISM Commands (howtogeek.com))

Shreeswifty

@dusx

Tried both of those

Windows has all updates

Updated Graphics Drivers

Did both DISM & SFC

Same Error Persists

Submitted Ticket

pp