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    PJLink Troubleshooting

    How To... ?
    networking control pjlink optoma projector
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    • markM
      mark @iink
      last edited by mark

      @iink

      Well, shoot. It didn't print out the actual message sent back from the projector so I can see what is wrong with it.

      I've made an update to ensure that information is in the log and tested it with the emulator. So please try again. Sorry for making you do it twice.

      Best Wishes,
      Mark

      Media Artist & Creator of Isadora
      Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

      iinkI 1 Reply Last reply Reply Quote 0
      • iinkI
        iink @mark
        last edited by

        @mark

        No problem. Thx for your help! 

        Power Off:

        Process 0x7fc324ef2960: cmd '%1POWR' - param = '0'
        get host name
        create socket
        connect to socket
        wait for connection response
        received initial response: >>>pjlink 0
        <<<
        initial response doesn't start with PJLINK
        shutdown socket
        close socket
        close socket err = 


        Power On:

        Process 0x7fc32261e320: cmd '%1POWR' - param = '1'
        get host name
        create socket
        connect to socket
        wait for connection response
        received initial response: >>>pjlink 0
        <<<
        initial response doesn't start with PJLINK
        shutdown socket
        close socket
        close socket err = 0


        Mat

        Isadora 3.0.7
        MacBook Pro (Retina, 13-inch, Late 2013) / OSX Catalina 10.15.5
        2,6 GHz Dual-Core Intel Core i5
        8 GB 1600 MHz DDR3

        markM 1 Reply Last reply Reply Quote 0
        • JuriaanJ
          Juriaan Tech Staff
          last edited by

          Is the request terminated because PJLINK is not in caps ?

          Isadora 3.1.1, Dell XPS 17 9710, Windows 10
          Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
          Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

          markM 1 Reply Last reply Reply Quote 1
          • markM
            mark @Juriaan
            last edited by

            @juriaan said:

            Is the request terminated because PJLINK is not in caps ?

             Yep. That's it. I'll change the code so that it does not care about capitalization.

            Best Wishes,
            Mark

            Media Artist & Creator of Isadora
            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

            1 Reply Last reply Reply Quote 1
            • markM
              mark @iink
              last edited by

              @iink said:

              No problem. Thx for your help! 

               OK. Hopefully this will solve it. This is still with the log enabled. Once we prove it works, I'll remove that.

              send-pjlink-mac-debug-output-v3.zip

              Best Wishes,
              Mark

              Media Artist & Creator of Isadora
              Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

              iinkI 1 Reply Last reply Reply Quote 1
              • iinkI
                iink @mark
                last edited by

                @mark

                Well done! Works. I could turn the Optoma on/off 

                Process 0x7feb5c28dd20: cmd '%1POWR' - param = '1'
                get host name
                create socket
                connect to socket
                wait for connection response
                received initial response: >>>pjlink 0
                <<<
                STARTUP SUCCESS
                send pjlink command = %1POWR 1
                wait for response
                received response: >>>%1powr=OK
                <<<
                ensure response starts with %1
                check that response command matches sent command
                shutdown socket
                close socket
                close socket err = 0

                Isadora 3.0.7
                MacBook Pro (Retina, 13-inch, Late 2013) / OSX Catalina 10.15.5
                2,6 GHz Dual-Core Intel Core i5
                8 GB 1600 MHz DDR3

                M 1 Reply Last reply Reply Quote 1
                • M
                  Maki @iink
                  last edited by

                  @mark @iink

                  I'm back from some time off the grid, it's wonderful to see the problem has been resolved in the meantime! Heartfelt thanks! Isadora rocks, the software and the people behind it!

                  Would it be possible to get a version of the plugin with the log disabled, and also a Windows version? Our final piece will run on Windows. 

                  We'll make sure to post images + video of the piece as soon as it's up. It's a permanent interactive public art installation in the 6th district in Vienna.

                  Thank you!

                  Isadora 3.0.7 | Mac / Win

                  WolandW JuriaanJ 2 Replies Last reply Reply Quote 1
                  • WolandW
                    Woland Tech Staff @Maki
                    last edited by

                    @maki

                    Mark's going to be unavailable for a little while, but I'll bring this up to him as soon as he's back.

                    TroikaTronix Technical Support
                    New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                    TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                    TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                    | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                    1 Reply Last reply Reply Quote 0
                    • JuriaanJ
                      Juriaan Tech Staff @Maki
                      last edited by

                      @maki

                      Hi there Maki, I also created a custom PJLINK actor that can be found for Isadora 2.6.1. It still works for Isadora 3, and that way you may still use PJLINK if we don't hear back from Mark in time.

                      Could you let me know what your timeframe is that you need a solution ?

                      Cheers!

                      Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                      Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                      Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                      M 1 Reply Last reply Reply Quote 1
                      • M
                        Maki @Juriaan
                        last edited by

                        @juriaan @Woland

                        Ok, no worries! We install on August 29th, it'd be amazing to have a solution by then but we'll manage if it's later than that. The actual launch will be mid September.

                        I'd love to try the alternative PJLINK actor, where can I find it?

                        Cheers!

                        Isadora 3.0.7 | Mac / Win

                        WolandW 2 Replies Last reply Reply Quote 1
                        • WolandW
                          Woland Tech Staff @Maki
                          last edited by Woland

                          @maki said:

                          I'd love to try the alternative PJLINK actor, where can I find it?

                           I think this is it

                          TroikaTronix Technical Support
                          New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                          TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                          TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                          | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                          JuriaanJ 1 Reply Last reply Reply Quote 2
                          • JuriaanJ
                            Juriaan Tech Staff @Woland
                            last edited by

                            @woland

                            I think you are right 😉

                            Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                            Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                            Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                            1 Reply Last reply Reply Quote 1
                            • WolandW
                              Woland Tech Staff @Maki
                              last edited by

                              @maki said:

                              We install on August 29th, it'd be amazing to have a solution by then

                               Unfortunately it's unlikely that Mark will be available to get new plugins to you by this date. We suggest going with @Juriaan 's solution for the time being.

                              TroikaTronix Technical Support
                              New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                              TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                              TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                              | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                              M markM 2 Replies Last reply Reply Quote 0
                              • M
                                Maki @Woland
                                last edited by

                                @woland

                                Ok, no worries! In the meantime I used @Juriaan 's plugin. It works as a temporary fix. Thank you!

                                Isadora 3.0.7 | Mac / Win

                                JuriaanJ 1 Reply Last reply Reply Quote 1
                                • JuriaanJ
                                  Juriaan Tech Staff @Maki
                                  last edited by

                                  @maki

                                  Great to hear that it works for you 🙂

                                  Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                                  Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                                  Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                                  1 Reply Last reply Reply Quote 2
                                  • markM
                                    mark @Woland
                                    last edited by

                                    @woland said:

                                     Unfortunately it's unlikely that Mark will be available to get new plugins to you by this date. We suggest going with @Juriaan 's solution for the time being.

                                     The updated plugin (v0.9.5) for both Macintosh and Windows is now available on our plugins page.

                                    Best Wishes,
                                    Mark

                                    Media Artist & Creator of Isadora
                                    Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                    1 Reply Last reply Reply Quote 1
                                    • EdJoynsonE
                                      EdJoynson
                                      last edited by

                                      Hi Guys, 

                                      We've just got this same issue but on windows, we tried the new plugin on mac and it works but it appears the new pugin doesnt work on windows. 

                                      Thanks

                                      Ed

                                      Ed
                                      Razer 15, i7 - 9750H, 16gb, 500gb m.2 SSD ,Windows 10.
                                      Surface Pro 5, i7-7660U, 16gb, 1tb SSD, Windows 10.

                                      WolandW JuriaanJ markM 4 Replies Last reply Reply Quote 0
                                      • WolandW
                                        Woland Tech Staff @EdJoynson
                                        last edited by

                                        @edjoynson

                                        We'll look into it, but if all else fails, please take a look at @Juriaan's custom solution here: https://community.troikatronix.com/topic/5264/updated-tutorial-control-your-projector-using-pjlink

                                        TroikaTronix Technical Support
                                        New Support Ticket Link: https://support.troikatronix.com/support/tickets/new
                                        TroikaTronix Support Policy: https://support.troikatronix.com/support/solutions/articles/13000064762
                                        TroikaTronix Add-Ons Page: https://troikatronix.com/add-ons/

                                        | Isadora 3.2.6 | Mac Pro (Late 2013), macOS 10.14.6, 3.5GHz 6-core, 1TB SSD, 64GB RAM, Dual AMD FirePro D700s |

                                        1 Reply Last reply Reply Quote 0
                                        • JuriaanJ
                                          Juriaan Tech Staff @EdJoynson
                                          last edited by

                                          @edjoynson

                                          Hi there ! Could you let us know what does not work about the new plugin ?

                                          Isadora 3.1.1, Dell XPS 17 9710, Windows 10
                                          Interactive Performance Designer, Freelance Artist, Scenographer, Lighting Designer, TroikaTronix Community moderator
                                          Always in for chatting about interaction in space / performance design. Drop me an email at hello@juriaan.me

                                          1 Reply Last reply Reply Quote 0
                                          • markM
                                            mark @EdJoynson
                                            last edited by

                                            @edjoynson said:

                                            We've just got this same issue but on windows, we tried the new plugin on mac and it works but it appears the new pugin doesnt work on windows. 

                                             I think this is my bad. I don't the the v0.9.5 version got compiled for Windows.

                                            Please try this download and report back to let me know if it works or doesn't work.

                                            send-pjlink-v0.9.5.zip

                                            Best Wishes,
                                            Mark

                                            Media Artist & Creator of Isadora
                                            Macintosh SE-30, 32 Mb RAM, MacOS 7.6, Dual Floppy Drives

                                            1 Reply Last reply Reply Quote 0
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