No blackmagic drivers are istalled

[Mokasyn]

Hi everyone.
I have a problem with Decklink in Isadora 2.6.1
After the upgreade desktop video setup, I lost connection with the capture card. So far, everything has been fine.
Resolume Arena is installed on the macbook, OBS recognizes BMD. Only Isadora has a problem with that. I went back to the older drivers and it was the same. Any ideas?

[bonemap]

@mokasyn

Sometimes resetting Isadora preferences can help in these kinds of situations: https://support.troikatronix.com/support/solutions/articles/13000016417-how-to-manually-delete-the-isadora-preferences

Best Wishes 

Russell

[Juriaan]

I believe that Isadora is connecting to a certain SDK that is expects. Only people that can really tell what is going on are the technicial team of Isadora. So please create a support ticket athttps://support.troikatronix.c..., the technical team of Izzy will help you further  

If you could report back here if they have found the solution that would be lovely for people that see this topic in the future. 

[danielprimo]

I have the same problem. izz 3.0.7 does recognize my Blackmagic Intensity Shuttle USB3, but with 2.6.1 appears the same warning. I already reset izz preferences as @bonemap suggested. Also reinstall 2.6.1 version.

MacBook Pro (Retina, 15-inch, Mid 2015) / 2.2 GHz Intel Core i7 / 16 GB 1600 MHz DDR3 / Intel Iris Pro 1536 MB

[DusX]

@danielprimo

Please try an older version of the Black Magic software/drivers. We believe something was changed that has stopped 2.6 from seeing the drivers.