@awlieber said:

I've just realized that my version of Isadora 2 is attempting to open the file instead of Isadora 3

 You can right-click these menu icons, and select 'open file location'. In the folder that opens will be these 2 Isadora shortcuts.. If you check properties on them you can determine which is for Isadora 3 and for Isadora 2.. then rename them accordingly. These Icons will then show-up in your menu with the name you gave them..
I do this with every beta version I install, so that I can have dozens of Isadora versions installed. 

@anotherartist said:

Unbelievable. It's working and loading without any problem (hopefully stays that way). Thank you so much! (seriously you are the best!)

Well, I am embarrassed that a non-working version was uploaded in the first place. So thank you for bringing this to our attention!

Enjoy,
Mark

@danielprimo

Please try an older version of the Black Magic software/drivers. We believe something was changed that has stopped 2.6 from seeing the drivers. 

@jayahld said:

Here is the image file. 

Even though you say you are running Isadora v3, this error. would indicate otherwise.

Instead, it seems that you are attempting to run Isadora v2 on Catalina, which is not possible because it is a Isadora v2 is 32 bit app and Catalina will only run 64 bit apps. (macOS Mojave and older ran both 32 and 64 bit apps.)

This error is described on this page from Apple where it says "When you attempt to open a 32-bit app, you will see an alert that the app needs to be updated to work with this version of macOS, or that the app is not optimized for your Mac and needs to be updated." It shows the same dialog you attached above.

You must upgrade to Isadora v3 if you want to run Isadora under Catalina. You can download the latest version of Isadora 3 from our "get it" page.

Best Wishes,
Mark

Please see attached image.

@bonemap

Not sure how we would have missed it. Sorry about that. I will look for it an follow up with you.

Options on Mac are different that what I posted above. This table only applies to Windows.

Please file a support ticket using the link in my signature. 

Hey guys,

i got some problems starting Isadora. When i want to boot the program i get this error message: 

it seems that he cant load the actors at all. when i look into the plugin folder, they are where they should be. i already tried reinstaling it and start it without any firewal, nothing works.
I use an quite new windows 10 laptop and the newest version of isadora. do you have any ideas how i can solve this problem? Thanks a lot!

Hi guys, i have some trouble opening Isadora. When i try to start the program, i will get this error report:

🙂

Hey Brian,

This support article on how to delete and reset your Isadora Preferences should solve your issue. 

If not, please submit a support ticket using the link in my signature.

Best wishes,

Woland